Professional Development

Wake Tech's professional development courses are specifically designed to enhance your resume. These courses give you skills such as how to compose executive reports and organizational procedures, how to communicate between generations and cultures and more. 

Need help writing your resume or preparing for job interviews? Visit Wake Tech's Career Services Office.

Course details and registration information

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Improve Your Workplace Communication SkillsHRD-3001BR2
Good communication skills are essential in today’s workplace – they can increase your ability to reach your highest potential, now and in the future. Develop your communication skills by understanding the components of effective communication and how to put them to use in yo...
Lead in a Virtual WorldSEF-3001NC2
Many of us feel burnt out from the transition to a virtual setting. Fatigue, disconnection, and decreased engagement are common themes. But what if we could turn our virtual experiences into meaningful ones? What if we could put them on the same playing field as in-person ex...
Leading and Developing Effective TeamsSEF-80321
Effective communication is critical for building a successful business team in today’s culturally-diverse workplace. This course, designed to promote team development, uses the Myers Briggs Type Indicator (MBTI) to help participants identify, understand, and appreciate diffe...
Leading in a Culture of ChangeSEF-80271
This course will provide managers and other leaders with strategies for guiding staff through organizational change. Participants will identify their own personality types and learn how to motivate others to embrace change. Through interactive exercises, case studies, and a...
Management Certificate Part 2 Management Boot CampSEF-3001FU
Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate empl...
Management Certificate Part 3: Managing Generations in the WorkplaceSEF-3001GU
Gain an understanding of managing employees from different generations. Discover what motivates each generation, what incentives they respond to, and what messages they value.
Management Certification Part 1 Collaborative ManagementSEF-3001EU
Whether you manage or lead people, collaborative skills are essential to help harness the energy of groups for maximum performance and productivity. Knowledge of collaborative skills will enable you to gain participation quickly. Students will learn how to get input and buy-...
Managing a Multigenerational WorkforceSEF-3001BY1
Generational diversity gives an organization a range of talents, but managing different skill sets and mindsets can thwart leaders if they are not prepared. This highly interactive course offers insights into each generation’s work and communication styles – and explores way...
Navigating Customer EncountersSEF-3001HE1
This training incorporates concepts and scenarios to challenging situations. Participants will learn their role in creating positive, successful customer experiences, by learning to listen, defuse and resolve situations. Additionally, participants learn, explore and practice...
Pricing Analytics (1 Day)SEF-3001EA2
This one-day workshop focuses on using analytics to better understand pricing and promotional programs. Research shows that companies using an analytics-driven approach to pricing significantly out-perform their competitors. The workshop will cover business-to-customer and b...
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