Professional Development
Wake Tech's professional development courses are specifically designed to enhance your resume. These courses give you skills such as how to compose executive reports and organizational procedures, how to communicate between generations and cultures and more.
Need help writing your resume or preparing for job interviews? Visit Wake Tech's Career Services Office.
Course details and registration information
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Leading in a Culture of ChangeSEF-80271 This course will provide managers and other leaders with strategies for guiding staff through organizational change. Participants will identify their own personality types and learn how to motivate others to embrace change. Through interactive exercises, case studies, and a... |
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Managing a Multigenerational WorkforceSEF-3001BY1 Generational diversity gives an organization a range of talents, but managing different skill sets and mindsets can thwart leaders if they are not prepared. This highly interactive course offers insights into each generation’s work and communication styles – and explores way... |
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Navigating Customer EncountersSEF-3001HE1 This training incorporates concepts and scenarios to challenging situations. Participants will learn their role in creating positive, successful customer experiences, by learning to listen, defuse and resolve situations. Additionally, participants learn, explore and practice... |
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Pricing Analytics (1 Day)SEF-3001EA2 This one-day workshop focuses on using analytics to better understand pricing and promotional programs. Research shows that companies using an analytics-driven approach to pricing significantly out-perform their competitors. The workshop will cover business-to-customer and b... |
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Professional Public SpeakingSEF-3001JE2 Master public speaking! Build your skills in writing, delivering, and evaluating effective speaking in a variety of public settings and situations outside “the comfort of home.” With in-class presentations and practice, you’ll become more dynamic and better able to present y... |
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Salesforce: Power UserSEF-3001BWG Salesforce is the leading customer relationship management (CRM) software for sales and marketing automation. This online course will train you to be a Salesforce Power User, so you can navigate the Lightning interface, create and manage accounts, handle leads, and utilize o... |
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Security Industry Essentials (SIE) Exam PrepBAF-3272J2 Passing the FINRA Securities Industry Essentials (SIE) exam is the first step to entering the securities industry and serves as the corequisite to qualification licensing exams, i.e., Series 6, 7, and 79. This SIE exam preparation course is ideal for students and career chan... |
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Stepping Up and Mastering Essential ConversationsSEF-3001BX1 We’ve all been there: You need to talk to someone about something important, but you’ve danced around the issue until your message got lost or the person you wanted to reach became angry or defensive. This course can change that – it shows diverse groups how to discuss issue... |
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Team Leader TrainingSEF-3001BL1 This course provides training in the skills needed for team leadership, including communication, goal setting, time management, motivation, improved efficiency, diagnosing problems, and training others. |
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Team Leading Skills for New Supervisors and ManagersSEF-3001BT1 This course introduces the basic concepts of team leadership to newly-assigned supervisors and managers. Highly-interactive classes will include personality analysis and practice sessions on effective communication and conflict resolution. |
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