Students must be referred by their instructor. To inquire about, schedule or change your appointment, send an email to [email protected] .

You will be in a room with the Test Proctor and the maximum number of students allowed (a small group of students testing).

• Please arrive 10 minutes before your scheduled appointment time.
• You will be allowed in the Testing Center when it is time for your appointment. Please have your Wake Tech ID.
• Please remember to avoid lingering in walkways or hallways for your safety.

• Wake Tech has hand sanitizer available for all students, faculty, and staff to use.
• Proctors will be cleaning used surfaces after each student’s exam session.
• Each night, buildings will receive deep cleaning.
• No one is allowed to linger in hallways or classrooms.
• Wake Tech police will be on patrol to support the safety and well-being of all students, faculty, and staff.

Read about the Summer/Fall 2021 Plan.

Approved SmarterProctoring Academic Institutions

Students residing within a fifty-mile radius of WTCC are expected to test in the eLearning Testing Center unless special circumstances are demonstrated.  Students requesting an Alternate Proctoring Institution (API) are responsible for having the API approved by their WTCC course instructor. 

All proctored exams must be administered within an educational setting, i.e. academic institution with an official school email address, or employer within an educational setting or military base.  Military personnel may make arrangements for proctored testing with the command educational officer. Students may not use personal friends, colleagues, or family members as proctors.

Students should log into their Blackboard account and select the relevant course.  Select the “Tools” link on the left side of the instructor’s course page and select the SmarterProctoring icon. 

Enter a zip code and select the desired proctor and schedule appointment.  Inform WTCC instructor of approved Alternate Proctoring Institution (API).

If API is not listed in SmarterProctoring, please contact preferred academic institution and request they register an account with SmarterProctoring to expedite the transfer of testing materials with WTCC. 

If you are unable to schedule an appointment with your selected API, please contact your instructor regarding the API Contract, which must be completed and signed, then approved by your instructor at least five (5) business days before the opening of the relevant testing window. 

• Download Instructions for Using Alternate Proctoring Institution

Alternate Proctors
NOT affiliated with SmarterProctoring

Free Microsoft Office Certification exams are available to ALL WTCC students, staff, and faculty. Exams are administered using computerized adaptive software; take 50–60 minutes to complete, and results are released immediately. Only one exam can be taken per session, per day. There is a 24-hour wait period before an exam can be retaken.

The eLTC will offer limited in-person seating at the Scott Northern Wake campus ONLY.

• Monday, 10/11 – Friday, 11/19; 8:30 am – 5:00 pm at the Scott Northern Wake Campus in building D, room 125.

Please see below for instructions on how to schedule your session.

Steps to make an appointment:

1. Email your request to [email protected]
2. In the email subject line, please type “MS Certification Proctor Request”
3. In the email body, please provide your full name; date; time and desired location. NOTE: your request must be received 5 weekdays before your requested arrival date.
4. Provide your instructor's name and the course/section number (AAA-111-0000) when requesting an appointment.
5. Specify which MS Certification exam you wish to complete: Word, Excel, PowerPoint, Outlook, QuickBooks, etc.

On the testing day:

• Please arrive 10 minutes before your scheduled appointment time.
• When you arrive on campus, please follow all posted signage and plan to come alone. NOTE: children are not allowed in the testing center or anywhere on campus grounds unattended.
• A Wake Tech photo I.D. badge is required by students, staff, and faculty.
• Masks are required and must be worn when visiting any Wake Tech campus facility, office, or classroom.
• You will be in a room with the Test Proctor and the maximum number of examinees allowed, according to social distancing guidelines and standards.
• View Safety Guidelines & Protocols for the COVID-19 Pandemic

Please make sure to use Google Chrome and disable your pop-up blocker when accessing Examity®.

• Desktop, Laptop or Chromebook
• Built-in or external webcam
• Built-in external microphone
• Built-in external speakers
• Upload or download speed of 2Mbps

To check and see if you have the minimum system requirements to use Examity®. Please click here for more information and to perform a system check to make sure you are ready for exam day. Examity® offers technical support all day, every day. If something goes wrong either before or during an exam, test-takers can connect with Examity® support team by email, or live chat at: [email protected]®.com for assistance.

1. Personal Information
   • First, last name (no nicknames)
   • Wake Tech email address - [email protected]
   • Current phone number
   • Time zone (reflects your testing location)
      
2. Upload a picture of your ID
   • You will have to present this ID every time you take an exam.
      
3. Select and answer three challenge questions. (remember your answers)
    
4. Submit a digital signature (no nicknames, no spaces i.e., JaneDoe)

Once all these steps are done your profile is now created and you can schedule your exams with Examity®. The exam dashboard is where you will schedule, reschedule, cancel, and start your exams. Your dashboard also offers access to edit your profile information.

• Examity® Automated Proctoring Guide
• Examity® Live Proctoring Guide 

Please Note: For Live Proctoring ONLY.  There is a three-to-five-minute authentication process which does not cut into your exam time. The timer on your exam does not start until you have begun the exam.

Examity® Test-Taker Guide 

• For macOS users, you may need to “allow” your browser to record your screen through your Mac “System Preferences.” To enable this setting in macOS Catalina, go to your System Preferences, then Security & Privacy, then Screen Recording, and select the checkbox next to Google Chrome.
• Please Note: Google Chrome won’t appear unless Examity® has previously asked to share your screen. Watch this short video to see how. If you’re running a different version of macOS, the steps might be slightly different. Here are some helpful resources to find this setting.