Are you looking to jump-start your career in the high-demand field of IT? Wake Tech's non-degree IT Support Technician program offers a dynamic blend of classroom instruction and hands-on experience that will provide you with the skills and knowledge needed to succeed.
It's not just about technical know-how. We understand that effective communication and problem-solving skills are crucial in this field. That's why we emphasize soft skills development through real-world scenarios and hands-on projects.
The program also focuses on the tools and abilities required of IT professionals to support both in-office and remote workers in today's hybrid workforce.
With a median annual wage of $62,486 – $30.04 per hour – the opportunities in IT are endless. Our non-degree program focuses on the objectives for three CompTIA exams, including CompTIA IT Fundamentals and the highly sought-after CompTIA A+ credential.
Certifications count toward credit into Wake Tech's IT Service and Support and Network Management degree programs.
Don't wait to take the first step toward a rewarding career in IT. Enroll in our IT Support Technician program today.
Industry-recognized credential(s): CompTIA
Complete course in: Six months or less
Don't have enough money to pay for a course? Right now, Wake Tech's Propel program offers scholarships that cover the cost of registration and fees.
This integrated course helps students gain a broader understanding of IT foundations. As the course advances, course participants are expected to become proven problem solvers capable of managing important IT support jobs and understanding technologies such as networking, security, and virtualization. By the end of the course, students should be proficient in identifying and using best practices to troubleshoot and manage mobile devices, virtualization and cloud computing, hardware, operating systems, software, and networking. Additionally, students should be prepared to take the CompTIA IT Fundamentals , CompTIA A 220-1101 and 220-1102 certification examinations.
Section | Start Date | End Date | Location | Instructor | Price | Open Seats | |
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299884 | MS Teams Virtual Learning Platform | Versace | 697.00 | 6 | Register |
Gain technical skills and obtain industry certification; increase your employability and become workforce-ready! This course bundles LPI Linux Essentials, CompTIA Network , and CompTIA Security . In Linux Essentials, you’ll learn the most popular open-source workplace applications, major components of Linux, the command line, system security, and the creation of simple scripts. CompTIA Network provides familiarity with computers and operating systems, networking technologies, security, cloud computing, virtualization, and disaster recovery. CompTIA Security provides a foundation for cybersecurity roles. Security emphasizes problem-solving skills for assessing organization security and monitoring environments. You’ll be prepared to identify, analyze, and respond to security incidents and events; you should also be prepared to pass the CompTIA Network and CompTIA Security certification exams.
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This bundled, three-series course builds on the competencies validated by the CompTIA Network and Security certification exams – or expands the knowledge of individuals with equivalent work experience. Topics include CompTIA CySA , Linux for cybersecurity, and project management. Upon completion, students will be able to use an analytics-based approach to identify and address vulnerabilities and suggest preventive measures. They will understand compliance and assessment and be able to use best practices to combat cybersecurity threats with continuous security monitoring. Students will practice using Linux for cybersecurity to secure systems and solve problems, and they will understand essential project management concepts, tools, and best practices. Students should also be ready to take the CompTIA CySA certification exam.
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This course is designed to prepare students for the CompTIA A Part 1 exam. Successful students will have already completed training related to the CompTIA A Part 1 credential. Students will concentrate on areas that need to be improved to show that they are exam-ready. By the end of the class, students should be ready to take the CompTIA A Part 1 exam.
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This course is designed to prepare students for the CompTIA A Part 2 exam. Successful students will have already completed training related to the CompTIA A Part 2 credential. Students will concentrate on areas that need to be improved to show that they are exam-ready. By the end of the class, students should be ready to take the CompTIA A Part 2 exam.
To be notified when this course becomes available, please use
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Are you ready to start or advance your career in IT support? This IT Support Technician course is designed for both newcomers and those looking to update their CompTIA A Core 1 certification.
In this course, you will build essential skills for installing, configuring, and maintaining computer systems and mobile devices, along with troubleshooting common hardware and software issues. The curriculum aligns with the Core 1 exam objectives and covers important topics such as networking fundamentals, security practices, and effective customer support strategies.
Section | Start Date | End Date | Location | Instructor | Price | Open Seats | |
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302355 | BEC | Boulware | 143.00 | 23 | Register | ||
302357 | MS Teams Virtual Learning Platform | Boulware | 143.00 | 23 | Register |
This IT Support Technician course is the second part of a two-course series for students who have completed the first course. It prepares you for the CompTIA A Core 2 certification and equips you with essential skills for a career in IT support.
In this course, you will learn to manage operating systems like Windows, macOS, and Linux, focusing on installation and maintenance. You will also explore key cybersecurity practices to protect data and systems. Additionally, you will develop troubleshooting skills for common hardware and software issues and understand best practices for operational procedures in IT environments.
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Students will explore emerging technologies such as artificial intelligence (AI) and the Internet of Things (IoT), gaining insights into their impact on the IT landscape. The IT Support Technician course serves as a preparation for the CompTIA Tech certification, providing foundational knowledge in IT concepts, data management, and database fundamentals essential for effective decision-making in IT support roles.
This course offers practical training in managing IT infrastructure, including hardware and networks, while applying software applications to resolve common problems. Students will learn to implement basic cybersecurity measures to protect information from various threats. By emphasizing troubleshooting methodologies, the course equips participants with the knowledge and skills necessary to start their careers in a rapidly evolving field, while also preparing them for the CompTIA Tech certification exam.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
The IT Support Technician Series is designed to give students a strong foundation in information technology (IT). This series includes three key courses: CompTIA Tech (FC0-U71), CompTIA A 220-1201 (Core 1), and CompTIA A 220-1202 (Core 2). It's perfect for anyone looking to begin or advance their career in IT support, combining essential knowledge with hands-on experience.
In CompTIA Tech , students will learn the basics of IT, covering topics like data storage, common devices, networking basics, and simple cybersecurity practices. This foundational knowledge prepares students for CompTIA A Core 1, where they will acquire practical skills for installing and maintaining computer systems. They will also dive into networking fundamentals and learn how to troubleshoot hardware and software problems while developing customer support skills.
The series wraps up with CompTIA A Core 2, which focuses on managing operating systems, troubleshooting more complex issues, and implementing cybersecurity measures. Students will also learn about important procedures, including documentation and incident response. By the end of the series, students will be ready to take industry-recognized certification exams and will have the skills needed to succeed in various entry-level IT support roles.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.