Discover the secrets to mastering the art of making a perfect cup of coffee. Starting with the history of coffee, you will learn the fundamentals of the roasting process and how to ensure product quality. You will practice the necessary skills from how to pull espresso shots to stretching your foam, as well as the importance of cleaning and caring for your coffee equipment. Coffee enthusiasts wanting to work in a coffee shop will also learn tips for menu planning, pricing products, marketing a coffee shop, and most importantly, how to effectively serve customers.