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Wake Tech offers non-degree training to help you quickly learn computer programs used in today's workplaces. The condensed training is taught in one- and two-day classes.

While classes are taught at Wake Tech campuses and centers, we also can develop a course for a specific group and deliver that training at your office or facility.

Computer Skills Courses

Introduction to QuickBooks Online

  • Course ID: ACC-3150BE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This QuickBooks course will teach you how to manage your business finances with QuickBooks Online. This powerful accounting software has helped millions of small business owners oversee their finances. Now that the cloud-based version is outpacing the desktop version, there's no better time to refresh your QuickBooks knowledge. You will learn to use key features of QuickBooks Online and gain hands-on experience creating invoices, receipts, and statements; track payables, inventory, and receivables; generating reports; and more. Whether you're new to QuickBooks or need a quick refresher, this course will empower you to take control of your business's financial accounting, all with the ease and convenience of an online platform.

Course Objectives

Gain hands-on experience as you learn all the ways this well-designed accounting program makes it a snap to manage your business finances, from recording income and expenses to entering checks and bank transfer entries to setting up a chart of accounts

Learn how to reconcile your checking account and manage credit card and loan payments; create and print invoices, receipts and statements; track your payables, inventory and receivables; create estimates; generate reports

Learn to manage the financial aspects of your small business quickly and efficiently using QuickBooks Online


Outline of Instruction

Getting Started

Accounting Basics

The Chart of Accounts

Centers and Lists

Bank Accounts

Recording Expenses

Paying Bills

Credit Cards and Loans

Recording Income

Invoices and Estimates

Billable Expenses and Customer Credits

Sales Taxes and Reports


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Hardware requirements:
This course can be taken on either a PC or a Mac.

Software requirements:
PC: Windows 10 or later
Mac: macOS 10.11 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
When your course starts, you will be directed to access and utilize the free QuickBooks Online practice site to complete the lesson and assignment steps. You do not need to purchase a subscription or additional software to complete this course. However, note that this course is suitable only for the QuickBooks Online version. The desktop versions of QuickBooks are not compatible with the course and should not be used. If you have the desktop version, you should consider registering for the course specifically designed for your version.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
Students must pass 10 quizzes with a minimum grade of 70% by the second quiz attempt. If all quizzes are not passed with 70% or better by the second attempt, the final exam score must be 70% or higher on the first attempt. The final exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is for anyone interested in learning more about QuickBooks Online.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
328171 05/13/26 - 07/03/26 Online 77.00 17 Register
328088 06/17/26 - 08/07/26 Online 77.00 20 Register

If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for ACC-3150BE-Introduction to QuickBooks Online .

Introduction to Computer (PC) Security

  • Course ID: NET-3100EE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Learn why you're at risk and what you can do to protect your precious personal and business data from the outside world. This course will quickly bring you up to speed on the fundamentals of PC and network security. You will understand and explore the vulnerability of operating systems, software, and networks. Then, you will get into the minds of hackers and crackers, developing an understanding of the exploits they use to access your computer without your knowledge. You will find out why, where and how viruses, worms, and blended threats are created. You will learn a safe way to handle files and data across the Internet through a virtual private network. By the end of this course you will be able to install and configure a firewall to build an impenetrable moat around your computer or network.

Course Objectives

Understand and explore the many vulnerabilities of operating systems, software, and networks.

Learn how to get into the minds of hackers and crackers, developing an understanding of the exploits they use to access your computer without your knowledge.

Learn a safe way to share files and data across the Internet through a virtual private network.


Outline of Instruction

Lesson 1 - Introduction to PC Security

Lesson 2 - Your PC and Network

Lesson 3 - PCs, Networks, and Software Demystified

Lesson 4 - Viruses, Worms, Blended Threats, and More

Lesson 5 - The Family of Malware

Lesson 6 - Exploits and Vulnerabilities

Lesson 7 - Network Attacks

Lesson 8 - Everything You Wanted to Know About Firewalls (Part One)

Lesson 9 - Everything You Wanted to Know About Firewalls (Part Two)

Lesson 10 - Laptops, Notebooks, Netbooks, and Wireless Networking

Lesson 11 - Virtual Private Networking (VPN)

Lesson 12 - Changing Face of Security


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

A familiarity with general computing terminology, an understanding of any operating system you are using (Mac, Windows, or Linux) and an ability to locate programs and change settings.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC or Mac.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.6 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is intended for anyone interested in learning about Computer Security.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for NET-3100EE-Introduction to Computer (PC) Security .

Introduction to InDesign CC

  • Course ID: SGR-3100FE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Have you ever seen a terrific-looking brochure or newsletter and wondered how it was made? Chances are the designer used Adobe InDesign CC, the industry-standard desktop publishing software now available through the Creative Cloud. In each lesson, you will learn an important aspect of InDesign CC and prepare a range of print and online products for a fictional company. You will get dozens of files to work with, including a partially completed InDesign document used to start each lesson. Then you will use the downloaded graphics, images, fonts, and other content to complete the project. To check your work or troubleshoot any problems you encounter, you will always get a copy of the finished InDesign project file.
Lesson by lesson, you will discover how the program features relate to producing actual usable documents. You will explore the best ways to create different types of material, how to reuse items such as colors and artwork, and how to produce publications for different page sizes and devices. You will come away knowing how to use this popular page layout software to design and create professional-quality letterhead, business cards, brochures, forms, interactive PDF files, an eBook, and more.

Course Objectives

Discover how the program features relate to producing actual usable documents as we explore the best ways to create different types of material, how to reuse items such as colors and artwork.

Learn how to use this popular page layout software to design and create professional-quality letterhead, business cards, brochures, forms, interactive PDF files, an eBook, and more.

Learn how to produce publications for different page sizes and devices.


Outline of Instruction

Lesson 1 - Introduction to InDesign CC
Wouldn't it be terrific if you could use one program to create all the different types of print materials you need for your small business, organization, or family-such as letterhead, forms, and even brochures and business cards? Well, you can! We'll spend this first lesson going over all the different types of content you can produce with InDesign. We'll explore the InDesign workspace and tools, and then we'll get right to work on our first project-a logo for the fictional business we'll create materials for throughout this course!

Lesson 2 - Setting Up a New Document
Today, you'll learn all about starting and saving a new document. What's one of the most common types of print documents? If you said, "letterhead," you'd be right and well on your way into this lesson's project. By the end of the session, you'll know how to choose settings for a new file, add background images, and organize your content to create a custom letterhead. You'll also add a second page to create a matching envelope, and you'll learn how to add a custom Master page for the envelope. And as in all of our lessons, we'll go over how to use the specific colors, styles, and logo for our fictional business, but you'll be able to use the same techniques for your personal business or projects.

Lesson 3 - Organizing Objects on a Layout
Organization is a key ingredient in successful work of any kind, and it's critical to successfully using InDesign. In this lesson, you'll learn about organizing in two ways. First, you'll see how to use a workflow, or an order of operations for creating an InDesign publication. Then we'll go over how to organize materials on a page and how to use many of InDesign's tools for aligning, organizing, and laying out your content. In the process, we'll complete three projects: a sheet of address stickers, a sheet of business cards, and a reusable business card template.

Lesson 4 - Setting Up a Multipage Document
Many of your projects will use multiple pages with different layouts. Designing a catalog layout is the perfect way to learn these skills, and that's what we'll focus on today. We'll work with two different column layouts while exploring other InDesign features (like grids and document coordinates) that can help you lay out a page evenly. We'll also go over using graphic and text frame placeholders so you don't have to add content to the page to see its layout. For a final touch of realism, we'll use placeholder text during the design process to give you a good idea of how a page will look when you're finished. You'll see how to add a graphic into an existing frame and make it fit, as well as how to add content instantly using a file called a snippet.

Lesson 5 - Creating a Tri-Fold Brochure
Managing text in precise and interesting ways is one of the big advantages of working with InDesign rather than a word-processing program. In this lesson, we'll begin a two-page brochure project that will take us two lessons to complete. In this first part, you'll learn different methods for adding text to your publication. Once the text is in place, you'll see how to check your text for typos and errors. We'll go over how to work with text in simple text frames and how to design threaded text (where the text slides through linked text frames on the page yet stays within the defined structure). We'll also use the Story Editor as an alternative to adding content in a layout view. You'll finish the lesson working with two columns in a single frame, and you'll see how to balance the content and auto-size the frame.

Lesson 6 - Creating a Book
The two key elements in any print project are, of course, text and images. We went over text in our last lesson, so today, we'll finish up our two-page brochure project by going over just about everything you need to know about working with images-adding them to the page in different ways, adjusting their positions, and using various commands for coordinating their sizes, proportions, and frames. We'll begin by adding images to the brochure project pages we worked on in Lesson 5, and then we'll check out some special ways to add batches of images at once to make an image collage and to place images in interesting frames. Speaking of interesting-you'll also see how you can use InDesign transparency effects to add pizzazz to any project. You'll wind up the lesson making a printable photo cube from a template.

Lesson 7 - Managing and Applying Color
You might be surprised to learn that InDesign provides you with some of the same sophisticated drawing tools that you'll find in Adobe Illustrator. For example, InDesign offers the Pathfinder tool, which is the perfect tool to use if you need to combine simply drawn shapes and convert them into more complex and interesting objects. In this lesson, you'll learn how to work with some of the drawing tools to design a poster for a fashion show. You'll see how to draw several simple shapes and stack them using blend modes for interesting effects. One of the topics we'll go over is a text wrap, which is a special way to work with a drawing to tell InDesign where you want your text to display on your page. If you've ever wondered how to make text follow the shape of an object, curving around it on the page, our practice today will solve the mystery!

Lesson 8 - Designing Tables and Creating Forms
Did you know that your eyes can see over 16 million different colors? It's true! Fortunately, you don't have to work with that many colors in InDesign. But if you ever find yourself trying to choose between thousands and thousands of color possibilities, you'll understand why InDesign offers you so many different ways to work with your choices. In this lesson, you'll learn the best methods for choosing, naming, and organizing colors. You'll practice working with solid colors as well as gradients (which let you display a range of color within an object), and we'll round out the lesson by using some more special effects in today's fun project-a greeting card.

Lesson 9 - Creating an Interactive Document
When you need to display bits of information in your publication and want to ensure it's easy to read, it's time to use a table. InDesign offers you lots of tools for designing and formatting tables while helping you make sure your content will coordinate with other documents. You'll see how this works today as we practice building tables for an invoice. You'll also find out how to use color tints in your table, as well as how to use styles to quickly and consistently reuse any of your layout features. Finally, we'll experiment with an interactive PDF form. You'll add some fields to a blank form, see how to configure a text field or button, and produce the PDF form.

Lesson 10 - Storing Text and Color Information
Recycling doesn't just apply to items in your home or business. In this lesson, you'll see how to use the 3R's of recycling in InDesign to complete a newsletter project. As you recycle and modify colors and styles from previous lessons to create new styles in your newsletter, you'll also reuse a lot of the tools and skills you've used in previous lessons. Learning to effectively use all of InDesign's tools and features in a variety of different ways on many different projects is what it's all about!

Lesson 11 - Creating EPUB documents and eBooks
In this lesson, you'll work with text and images from Alice in Wonderland to build an EPUB. You'll learn a lot about what does and doesn't work in an EPUB document, and work with best practices for producing different types of EPUB documents. You'll learn how to create two types of eBooks, a book that will reflow to the size of the device it is viewed on, and a book with a fixed layout, that is sized for a specific device such as an iPad, or other tablet. You'll learn how to place images so they stay put when viewed on a device.

Lesson 12 - Creating and Distributing a Complex Document
Whether you're designing publications for business, hobbies, or social or community activities, odds are you'll need to share them at some point. InDesign provides many options for exporting and reusing a document, as well as printing. We'll review a few of them in this lesson as we design a postcard using special fonts, colors, and image layout features. Have you ever seen text that shows an image of some sort through the letters and wondered how it's done? You'll know after completing the project in this lesson! By the time you finish this lesson, you'll know how to export a publication as an image, print directly from your desktop, or create a compact PDF version of your finished publication ready to email.


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course.

Learning Supplies Needed

Hardware Requirements:
This course can be taken on either a PC or Mac.

Software Requirements:
PC: Windows 8 or later.
Mac: macOS 10.7 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
Adobe InDesign CS6 (Windows), Adobe CS6 Design and Web Premium (Windows), Adobe CS6 Master Collection (Windows), InDesign CS6 (Mac), Adobe CS6 Design and Web Premium (Mac), Adobe CS6 Master Collection (Mac), or Adobe InDesign CC Student or Retail versions (Mac or Windows). Older versions of Adobe InDesign are also applicable, including all versions of Adobe InDesign CS5 and CS4 (not included in enrollment).
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account.

Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
• Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt.
• If all quizzes are not passed with 70 or better by the second attempt, the final exam score must be 70% or higher on the first attempt for successful completion.
• The Final Exam must be taken by the Wake Tech course end date

Accreditation/Special Approval Requirements

N/A

Intended Audience

Learn how to use Adobe InDesign CC software to create professional-quality letterhead, brochures, forms, eBooks, business materials and more. This course uses hands-on exercises and expert instruction to help you discover how the program features relate to producing actual usable documents.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for SGR-3100FE-Introduction to InDesign CC .

Data Analytics for Business Professionals

  • Course ID: BAS-3120B2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Develop essential data analysis skills that are in high demand by local businesses! With this bundled course, participants will build data literacy and learn how to use business tools, including SQL, Microsoft Excel, Microsoft Power BI, and Tableau for data analysis and visualization. Students will learn how to read, write, and communicate data; understand data sources and constructs and use various analysis methods to inspect, cleanse, and transform data to discover insights, suggest conclusions, and support business decision-making. Upon completion, participants will be prepared to take the Microsoft Excel core certification exam.

Course Objectives

Microsoft Excel Fundamentals: Manage worksheets and workbooks, manage data cells and ranges, manage tables and table data, perform operations by using formulas and functions, manage charts and prepare for the certification exam

Excel Data Analysis: Demonstrate basic usage of Excel data analysis techniques; explore external databases, PivotTables and Pivot Charts; import and export data using external sources; cleanse data; and analyze data using PivotTables and PivotCharts

SQL: Create normalized databases, explore how to insert data into tables efficiently and use various techniques to retrieve data from multiple tables

Power BI: Create effective storytelling reports by implementing simple-to-intermediate Power BI features, develop powerful analytical models to extract key insights for changing business needs and build, publish and share impressive dashboards for your organization

Tableau: Develop data visualizations to explain complex data with clarity; explore Data Model capabilities; connect to various data sources; leverage Tableau Prep Builder's capabilities for data cleaning and structuring; create and use calculations to solve problems and enrich the analytics; enable smart decisions with data clustering, distribution and forecasting; and share data stories to build a culture of trust and action

Communicating with Data: Know the fundamental data skills required to work with data, use data visualization to influence change in your organization, apply data techniques to effectively work with data end to end, communicate data points clearly and persuasively and review why different stakeholders have divergent needs and views


Outline of Instruction

Microsoft Excel Fundamentals: Manage Worksheets and Workbooks, manage data cells and ranges, manage tables and table data, perform operations by using formulas and functions, manage charts and prepare for the Excel Core Certification Exam

Excel Data Analysis: Learning basic data analysis techniques, working with data analysis tools, introducing Excel tables, data from external sources, cleaning data, analyzing table data with functions, creating and using PivotTables, performing PivotTable calculations, building PivotCharts and exam certification preparation

SQL: SQL basics; manipulating data; normalization; the SELECT statement; shaping data with the WHERE clause; JOINS; subqueries, cases and views; SQL programming; security and aggregate functions

Power BI: Introduction to business intelligence and Power BI; up and running with Power BI Desktop; connecting and shaping data; creating data models and calculations; unlocking insights; creating the final report; publishing and sharing; using reports in the service; understanding dashboards, apps and security; and data gateways and refreshing datasets

Tableau: Taking off with Tableau; connecting to data in Tableau; moving beyond basic visualizations; calculations and parameters; leveraging level-of-detail calculations; diving deep with table calculations; making visualizations that look great and work well; telling a data story with dashboards; and visual analytics, trends, clustering, distributions and forecasting

Communicating with Data: Communication, data, visualizing data, visualizing data differently, visual elements, methods of communicating with data, implementation strategies for your workplace and tailoring your work to specific departments


Contact Hours

120

CEUs

1

Industry Standard, State or National Certification

Certification

Microsoft

Website

https://docs.microsoft.com/en-us/learn/certifications/exams/mo-200

Certification Learning Outcomes/Requirements

Exam MO-200 Microsoft Excel: Manage worksheets and workbooks, manage data cells and ranges, manage tables and table data, perform operations by using formulas and functions and manage charts


CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have digital literacy, including basic computer skills.

Learning Supplies Needed

N/A

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Complete assigned labs and projects

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).

Specific Industry or Business Support Needs

Data Analyst, Business Analyst, Business Intelligence Analyst, Management Analyst, Systems Analyst

Wake County Need for Industry Positions

According to Burning Glass Technologies, Wake County has a high demand for data analysis skills.

Industry or Job Titles Related to Training Outcomes for Employment

Data Analyst

Business Analyst

Business Intelligence Analyst

Management Analyst

Systems Analyst

Related Courses

Course Contact Information

Richard Tillies
919-532-5754
[email protected]

Current Opportunities
Details Section Date(s) Location Price Seats  
328707 06/09/26 - 10/27/26 Microsoft Teams 293.00 18 Register

If you would like to be notified when additional sections become available, please use Wake Tech’s Notify Me service for BAS-3120B2-Data Analytics for Business Professionals .

Microsoft Word

  • Course ID: CSP-4000AO5
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Microsoft Word is part of the Microsoft Office Suite and the most-used program today. Word is a word processor that contains a built-in spell checker, thesaurus, dictionary, and utilities for transferring, copying, pasting and editing text. The course engages students in learning basic functions and design techniques of Microsoft Word. In addition, the course offers a quick review of the computer file structure while students practice editing Word documents.

Course Objectives

Introduction to Microsoft Word


Gain a working knowledge on using Microsoft Word

Perform basic functions while editing documents

Practice creating bullet or numbered lists

Gain an understanding of table building

Learn to import graphics and pictures

Design documents using templates

Create professional looking documents

Complete assigned lab exercises


Outline of Instruction

Day 1: Microsoft Word Ribbon, Commands and Shortcuts, Creating High-Quality Documents

Day 2: Applying and Saving Templates, Bullet and Numbered Lists, Building Tables

Day 3: Introduction to Worksheets, Create Documents Using Templates

Day 4: Inserting Clip Art and Pictures, Changing Saved Documents, Lab Exercises


Contact Hours

8

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Computer 101 class or have equivalent Microsoft Windows 7/10 hands-on and keyboard skills

Learning Supplies Needed

Handouts

Clinical Site/Special Facilities

Computer lab or student access to the required Microsoft Office Suite

Requirements for Successful Completion

95% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Students interested in learning the details about word processing and Microsoft Word.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Community & Career Education Staff
919-532-5700
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for CSP-4000AO5-Microsoft Word .

Artificial Intelligence (AI) & ChatGPT Essentials for Business Productivity

  • Course ID: CIS-3100N2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Unlock the power of ChatGPT to supercharge your productivity as a professional! This course is designed to help you transform the way you work by helping you discover how to create effective AI assistants, master prompt engineering, and analyze documents and images.

Imagine freeing up valuable time while improving your workflow! You'll learn to craft precise prompts and apply ChatGPT to streamline your daily tasks, making your work not only more efficient but also more creative. By the end of the course, you will have experienced practical examples, ensuring you can implement techniques immediately to boost your productivity. Leverage ChatGPT to enhance your professional life, elevate your marketing strategies, and achieve your goals with ease. Enroll now and take the first step toward transforming your work experience!

Course Objectives

Explore the fundamentals of generative AI and GPT models


Set up and use ChatGPT effectively


Use prompt engineering to achieve relevant and consistent result


Develop custom AI assistants tailored to your specific needs


Learn how to work with OpenAI model APIs to build AI-powered applications


Create images from prompts and extract information from images


Outline of Instruction

Introduction to Generative AI

OpenAI and ChatGPT: Beyond the Market Hype

Understanding Prompt Design

Boosting Day-to-Day Productivity

Developing the Future

Mastering Marketing

Research Reinvented

Exploring GPTs


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have digital literacy, including computer skills and the ability to navigate the internet.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Anyone who wants to enhance their productivity with generative AI.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Richard Tillies
919-532-5754
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for CIS-3100N2-Artificial Intelligence (AI) & ChatGPT Essentials for Business Productivity .

Microsoft Azure Fundamentals AZ-900

  • Course ID: NET-3100T2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Designed for individuals with basic IT knowledge, such as an understanding of computer systems and networking, this course enables you to build a strong foundation in key cloud concepts. You will learn about cloud computing models, core Azure services, networking, security, and resource management. You will gain experience setting up and managing Azure resources using the Azure portal, Azure CLI, and PowerShell. Upon completion, you will be prepared for entry-level cloud roles and ready to take the Microsoft Certified: Azure Fundamentals AZ-900 exam.

Course Objectives

Recognize core cloud computing models and Azure services.


Configure an Azure account and navigate the Azure portal.


Describe Azure security, compliance, and privacy features.


Utilize Azure pricing models and cost management tools.


Execute basic tasks to manage resources using Azure CLI and PowerShell.


Outline of Instruction

Introduction to Azure Fundamentals

Cloud Concepts

Azure Core Services

Azure Core Networking Services

Security, Compliance, Privacy, and Trust

Azure Solutions

Azure Pricing, Service Levels, and Lifecycle

Creating and Managing Azure Resources

Certification Exam Review and Preparation


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

Microsoft

Website

https://learn.microsoft.com/en-us/credentials/certifications/resources/…

Certification Learning Outcomes/Requirements

Describe cloud concepts


Describe Azure architecture and services


Describe Azure management and governance


CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have basic IT knowledge, such as an understanding of computer systems and networking

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals who want to expand their knowledge and skills to evidence relevant competencies or those who want to successfully prepare for the relevant industry certification exam(s).

Specific Industry or Business Support Needs

Azure Cloud Engineers, .NET Developers, Lead Cloud Architects, Software Engineers

Wake County Need for Industry Positions

According to Lightcast, there is a significant demand for professionals with cloud computing skills, particularly Microsoft Azure, across various industries in Wake County, NC.

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

John Wetsch
919-335-1237
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for NET-3100T2-Microsoft Azure Fundamentals AZ-900 .

Microsoft Azure AI Fundamentals AI-900

  • Course ID: CIS-3119A2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This course introduces students to the basics of Artificial Intelligence (AI) with a focus on Microsoft Azure AI services. Students will gain a foundational understanding of AI workloads, machine learning principles, and Azure's capabilities in supporting AI-driven solutions. The course is designed to prepare students for the Microsoft Certified: Azure AI Fundamentals (AI-900) exam and provides essential knowledge for entry-level roles in the AI field.

Course Objectives

Know the fundamentals of AI and its applications in various industries


Identify the principles of machine learning and how to apply them using Azure

Describe features of computer vision workloads on Azure


Describe features of Natural Language Processing (NLP) workloads on Azure


Prepare for the Microsoft AI-900 certification exam


Outline of Instruction

Introduction to the AI-900 Exam

Azure AI Services

Overview of AI Workloads and Key Use Cases

Fundamental Principles of Machine Learning

Azure Machine Learning

Features of Computer Vision Workloads on Azure

Certification Exam Preparation


Contact Hours

36

CEUs

1

Industry Standard, State or National Certification

Certification

Microsoft Certified / Azure AI Fundamentals

Website

https://learn.microsoft.com/en-us/credentials/certifications/resources/…

Certification Learning Outcomes/Requirements

Describe Artificial Intelligence workloads and considerations

Describe fundamental principles of machine learning on Azure


Describe features of computer vision workloads on Azure


Describe features of Natural Language Processing (NLP) workloads on Azure


Describe features of generative AI workloads on Azure


CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have cloud computing literacy, including the ability to navigate the internet.

Learning Supplies Needed

None

Clinical Site/Special Facilities

Access to a computing technology with reliable internet.

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Adults seeking to enhance their technical knowledge to improve employability, and/or those interested in obtaining the exam credential.

Specific Industry or Business Support Needs

Software Developers, Data Scientists

Wake County Need for Industry Positions

Wake County has a growing need for artificial intelligence in the workforce, ensuring students are equipped with the skills necessary for AI roles.

Industry or Job Titles Related to Training Outcomes for Employment

Software Developers

Data Scientists

Related Courses

Course Contact Information

John Wetsch
919-335-1237
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for CIS-3119A2-Microsoft Azure AI Fundamentals AI-900 .

IT Essentials: Computer Basics to Emerging Technologies

  • Course ID: CIS-3100O2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This course is designed for individuals seeking to gain foundational skills in information technology (IT) and computing basics. This course introduces students to essential hardware, software, operating systems, and emerging technologies needed to succeed in today's digital workplace. Topics include basic computer operations, file management, cloud storage, internet navigation, email communication, web development basics, and cybersecurity principles.

Additionally, the course covers emerging technologies such as Artificial Intelligence (AI), Blockchain, Machine Learning (ML), and Data Analytics, which are reshaping industries and providing new career opportunities. Through hands-on, practical learning experiences, students will build the skills needed to confidently operate in a modern IT environment. Successful completion of the course can lead to industry-recognized credentials and further career development opportunities in IT-related fields.

Course Objectives

Navigate and use essential hardware and software in a computer system.


Manage files effectively using operating systems and cloud storage platforms.


Use the internet for professional purposes, including safe browsing practices.


Communicate professionally through email, including email etiquette and managing inboxes.


Apply basic cybersecurity principles to protect personal data and systems.


Collaborate effectively using cloud-based tools such as Google Docs and Microsoft Teams.


Recognize the basics of emerging technologies such as AI, Machine Learning, Blockchain, and Data Analytics, and their real-world applications.


Outline of Instruction

Computers and Digital Literacy

Navigating and Customizing Windows 1

File Management and Cloud Storage

Internet Navigation and Online Communication

Social Media

Cybersecurity and Online Privacy

Cloud-Based Collaboration and Communication Tools (word processing, spreadsheets, presentations)

Data Analytics and Visualization

Blockchain and Distributed Ledger Technology

Artificial Intelligence (AI) and Machine Learning

LinkedIn, IT Career Pathways, and Next Steps


Contact Hours

39

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals seeking to gain foundational information technology skills and familiarity with emerging technologies.

Specific Industry or Business Support Needs

Office Assistant, Administrative Support

Wake County Need for Industry Positions

Wake County has a growing need for computing and emerging technology skills, reflective of the expanding job market in various job roles, which is essential for job performance.

Industry or Job Titles Related to Training Outcomes for Employment

Administrative Support

Office Assistant

Related Courses

Course Contact Information

Jennifer Simmons-Bage
919-532-5915
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for CIS-3100O2-IT Essentials: Computer Basics to Emerging Technologies .

Data Analysis and Visualization with Microsoft Excel

  • Course ID: BAS-3120F2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This course is designed to equip you with essential skills for data-driven roles and activities. You will use Excel's powerful tools, including Pivot Tables and advanced data visualization techniques, to analyze and interpret complex datasets effectively.

Through hands-on learning, you'll gain proficiency in organizing, cleaning, and manipulating data, as well as creating insightful reports and visualizations. By the end of the course, you'll be ready to manage real-world data challenges and drive informed decision-making.

Course Objectives

Identify key Excel tools for data analysis, including Pivot Tables and charts.
.

Apply advanced Excel tools to organize and analyze large sets of data.


Analyze data trends and patterns by creating reports and visualizations that help with decision-making.


Check the accuracy of data by using data cleaning techniques to ensure reliable results.


Create clear and professional dashboards to present data in an easy-to-understand way.


Combine data from different sources to create reports that provide useful insights for business strategies


Outline of Instruction

Preparing the Data for an Excel Pivot Table

Summarizing and Presenting Data with a Pivot Table

Using Calculations in Pivot Tables

Sorting and Filtering the Pivot Table

Making the Pivot Table More Visual with Charts

Summarizing Data by Date and Time

Creating a Pivot Table from Multiple Spreadsheets

Improving a Pivot Table with Power Pivot

Pulling It All Together: Creating a Dashboard from Pivot Tables


Contact Hours

39

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Prior to enrolling in this course, students should have basic proficiency in Microsoft Excel, including knowledge of creating and formatting spreadsheets, using basic functions such as SUM and AVERAGE, and organizing data. Familiarity with data management concepts and general computer skills is also required.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals seeking to obtain entry-level data roles or those who want to enhance skills to improve employability.

Specific Industry or Business Support Needs

Data Analysts, Business Analysts, Financial Analysts, Accountants, Project Managers, General Managers, Operations Managers

Wake County Need for Industry Positions

Data analysis and business analysis skills are highly sought after in Wake County, with a high demand reflected in job postings.

Industry or Job Titles Related to Training Outcomes for Employment

Data Analysts

Business Analysts

Financial Analysts

Accountants

Project Managers

General Managers

Operations Managers

Related Courses

Course Contact Information

Richard Tillies
919-532-5754
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for BAS-3120F2-Data Analysis and Visualization with Microsoft Excel .

Microsoft Power BI for Data Analysis

  • Course ID: BAS-3120E2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This course is designed for individuals seeking to build foundational skills in data analysis and business intelligence using Power BI. Ideal for beginners and professionals looking to enhance their data visualization and reporting skills. Students will learn how to create interactive reports and dashboards, perform data analysis, and leverage Power BI for business insights. By the end of the course, students will be proficient in using Power BI to analyze and present data effectively.

Course Objectives

Recall key Power BI concepts, tools, and features used in data analysis and visualization.


Explain the purpose and benefits of using Power BI for creating reports, dashboards, and analyzing data.


Use Power BI to import, transform, and visualize data, creating interactive reports and dashboards.


Assess data trends and patterns through Power BI's analytical tools to draw meaningful business insights.


Critique and improve Power BI reports and dashboards for clarity, functionality, and business value.


Design and develop Power BI reports and dashboards tailored to specific business needs and data analysis goals.


Outline of Instruction

Introducing Power BI

From Data to Insight

Let's Take a Flyover!

Building Your First Report

Preparing Data

Modeling Data

Relationships and Filtering

Enhancing Your Report

Refreshing, Sharing, and Collaborating

Introducing DAX


Contact Hours

39

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Prior to course enrollment, students should have basic computer skills, familiarity with Excel or similar data analysis tools, and a foundational understanding of data concepts. No prior experience with Power BI is required.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals seeking to obtain entry-level roles or those who want to enhance skills to improve employability.

Specific Industry or Business Support Needs

Data Engineers, Data Analysts, Business Intelligence Analysts, Power BI Developers, Enterprise Data Analysts, Data Coordinators, Data Managers, Reporting Analysts

Wake County Need for Industry Positions

Wake County has a high demand for this skill, with numerous job postings seeking professionals in data analysis, business intelligence, and data visualization using Power BI.

Industry or Job Titles Related to Training Outcomes for Employment

Data Engineers

Data Analysts

Business Intelligence Analysts

Power BI Developers

Enterprise Data Analysts

Data Coordinators

Data Managers

Reporting Analysts

Related Courses

Course Contact Information

Richard Tillies
919-532-5754
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for BAS-3120E2-Microsoft Power BI for Data Analysis .

Information Technology Essentials for Professionals

  • Course ID: CIS-3100Q2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Designed for beginners, this course helps learners build essential digital skills for everyday life and work. It covers topics such as using computer and mobile devices, creating digital content, online communication, and digital safety. The course provides practical skills to boost confidence and prepare learners for success in the digital economy.

Course Objectives

Recall key concepts of digital technologies and online safety.


Apply basic skills to effectively use computers and mobile devices for accessing online services and tools.


Create customized channels and tabs within Microsoft Teams to suit specific team needs and workflows.


Create digital documents and use collaborative tools for communication and teamwork.


Review best practices for using Microsoft Teams to improve virtual collaboration, communication, and overall team performance.

Analyze and evaluate strategies to protect personal data, identify online threats, and ensure digital safety.


Evaluate the importance of digital literacy for success in the modern digital economy.


Outline of Instruction

Digital Awareness
• Module 1: There's a whole new world out there!
• Module 2: You'll Need Some Basic Tools
• Module 3: This is how you get around and find what you're looking for
• Module 4: It just keeps getting better
• Module 5: Even Though It's Digital, It Is Real, With Real Consequences; Be Careful Out There!
• Module 6: Learn About Anything and Everything
• Digital Awareness: Final Assessment

Using Computer and Mobile Devices
• Module 1: What's Going on Behind that Screen?
• Module 2: What Language Do Digital Devices Speak?
• Module 3: How Do Digital Devices Communicate With Each Other?
• Module 4: Amazing Things Can Happen
• Module 5: Course Summary
• Using Computer and Mobile Devices: Course Final Exam

Create Digital Content, Communicate and Collaborate Online
• Module 1: You Can Be More Productive
• Module 2: Global Interaction
• Module 3: Remote Collaboration
• Module 4: Course Summary
• Create Digital Content, Communicate and Collaborate Online: Final Assessment

Digital Safety and Security Awareness
• Module 1: There Are Bad Actors - Keep An Eye Out!
• Module 2: Protect What Is Important To You
• Module 3: Always Verify Before You Share
• Module 4: It Can Impact Your Mental and Physical Health As Well
• Module 5: Course Summary
• Digital Safety and Security Awareness: Final Assessment


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

None.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals who are new to digital technology or looking to improve their digital skills, including those who wish to build confidence in using technology for personal, educational, or professional purposes.

Specific Industry or Business Support Needs

Office Assistant, Administrative Support

Wake County Need for Industry Positions

Wake County has a growing need for information technology skills, reflective of the expanding job market in various job roles, which is essential for job performance.

Industry or Job Titles Related to Training Outcomes for Employment

Office Assistant

Administrative Support

Related Courses

Course Contact Information

Jennifer Simmons-Bage
919-532-5915
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for CIS-3100Q2-Information Technology Essentials for Professionals .

Microsoft Teams Essentials

  • Course ID: CIS-3100P2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Designed for professionals with foundational computer skills seeking to improve their virtual communication, collaboration, and project management skills. It covers core Microsoft Teams features, including setting up teams and channels, and managing meetings. Participants will gain hands-on experience with functionalities, such as managing messages and files and conducting video conferences. Learners will be equipped with the practical skills needed to boost productivity and optimize teamwork in today's digital workplace.

Course Objectives

Describe the core functionalities and features of Microsoft Teams, including setting up teams, channels, and managing files.


Demonstrate how to use Microsoft Teams tools to organize and manage meetings, share content, and collaborate with team members effectively.


Examine how to integrate Microsoft Teams with other Microsoft 365 tools to streamline workflows and enhance team productivity.


Evaluate the effectiveness of Microsoft Teams in various communication scenarios and identify opportunities for improvement.


Outline of Instruction

Introduction to Microsoft Teams

Getting Started with Teams

Setting Up a Team

Working with Channels

Converse in a Channel

Extending Teams with Apps and Services

Working with Files in Teams

Chat with Team Members

Organizing Meetings

Attending Meetings

Getting Things Done in Meetings

Making Calls

Customizing Teams

Administering Teams


Contact Hours

45

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Prior to course enrollment, students should have basic computer skills.

Learning Supplies Needed

None

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities.
,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals who want to enhance their collaboration and communication skills using Microsoft Teams

Specific Industry or Business Support Needs

Project Management Specialists, Computer User Support Specialists, Software Developers, Administrative Assistants, and Network Administrators

Wake County Need for Industry Positions

According to Lightcast, Wake County shows strong demand for roles requiring Microsoft Teams proficiency, reflecting the increasing need for digital collaboration across industries.

Industry or Job Titles Related to Training Outcomes for Employment

Project Management Specialists

Computer User Support Specialists

Software Developers

Administrative Assistants

and Network Administrators

Related Courses

Course Contact Information

Jennifer Simmons-Bage
919-532-5915
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for CIS-3100P2-Microsoft Teams Essentials .

Introduction to Microsoft PowerPoint 2019/365

  • Course ID: OST-3100AIE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
This in-depth course introduces PowerPoint's functions and teaches you how to plan and create professional-quality presentations. Learn how to catch your audience's attention with PowerPoint's visual features like photo album. As you become acquainted to Office 365, you also learn how to utilize OneDrive and PowerPoint Online's cross-functionality – saving, editing and sharing your presentations online. This course is perfect for beginners looking to learn how to use the latest PowerPoint software. You have an opportunity to create a custom presentation with content specific to your needs.

Course Objectives

Master PowerPoint skills that help you produce better presentations

Become an integral company team member with professional presentation design skills

Gain skills that transfer to any organization and look great on your resume


Outline of Instruction

The PowerPoint 2019 Interface
Explores the basic features of Microsoft PowerPoint 2019, such as the Ribbon, and learn how to start the PowerPoint program and plan a presentation. Practice working with different views, task panes, tabs and templates.

Creating Presentations
Create a presentation from scratch by choosing a theme and creating slides with a variety of slide layouts. Explore the Live Preview feature and learn how to save a file for future use. Create and edit slides in Slide Pane and Outline view. Explore ways to play a slideshow.

Working With Files and Creating and Editing Tables
Including tables in your presentation lets you present a lot of information in a compact space. Learn to add, revise and format tables, as well as multiple ways to open a presentation. Find how to preserve different versions of your work by saving with new file names.

Creating Professional Presentations
Explore the Spelling, AutoCorrect, Thesaurus and Smart Lookup features. Learn to print your presentation as slides, an outline, handouts or notes pages.

Working With the Images Group
Learn how to embellish your slides with media images, including online pictures, icons, 3D models and photographs, as well as how to download an image from a website and insert the image on a slide.

WordArt and the Illustrations Group
Get instructions for using WordArt, Shapes, Icons, 3D Models and SmartArt Graphics. Learn how to transform text into colorful WordArt objects and add Icons and 3D Models. Practice drawing and filling shapes with color and special effects. Learn to group and edit the objects you create and add visual sophistication to your text with SmartArt Graphics.

All About Charts
Create a chart to illustrate statistical data. Explore chart components and learn how to add and edit specific chart elements. Discover how to change the look of your chart by using the options on the Chart Tools contextual tab and the chart-formatting buttons.

Making Global Changes to a Presentation
Learn how to make global changes to slides, handouts and notes and to modify your presentation's background or theme colors.

Creating Links
Enliven your presentation as you create links from text or objects to other slides, presentations, documents and webpages, and add sounds and 3D effects if desired. Learn a Zoom feature that sets up presenter-driven links between slides in a presentation.

Applying Animation to Slides, Text and Objects
Explores slide transitions and the Transition tab options. Apply animation to text and slide objects and use the Animations tab to add animation to slide or layout masters. Find out how to add sound effects, such as a chime or coin sound, to slide transitions.

Adding Advanced Animation Effects to Text and Objects
Using the Animation Pane, add and reorder animated text and objects on slides. Discover how to apply advanced animation effects to text and objects on slides and slide and layout masters, as well as adding an audio clip to your presentation.

Sharing and Saving Your Presentations
Learn different ways to save and share a presentation. Practice converting a presentation into a PDF file, so it's accessible on computers without PowerPoint 2019. Learn to open, edit and share your presentation online with PowerPoint Online and a Windows OneDrive account, as well as how to transform your presentation into a video.


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. Macs are not compatible.

Software requirements:
PC: Windows 10 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
Microsoft PowerPoint 2019 (desktop version) available to download with the desktop version of Microsoft 365 or Microsoft Office Home and Student 2019 (not included in enrollment)
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Students must pass 10 quizzes with a minimum grade of 70% by the second quiz attempt. If all quizzes are not passed with 70% or better by the second attempt, the final exam score must be 70% or higher on the first attempt. The final exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you want to learn the 2019 version of Microsoft PowerPoint, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for OST-3100AIE-Introduction to Microsoft PowerPoint 2019/365 .

Introduction to Microsoft Excel 2019

  • Course ID: OST-3100AFE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Do you manage large sets of numbers, names, dates or other pieces of information? If so, then you need to create worksheets to manage, store, organize and even analyze this information. Excel, Microsoft's powerful spreadsheet software, is the most widely used program to handle this task. If you want to learn the 2019 version of Microsoft Excel, this course introduces you to the program's basic functions and uses. Through hands-on lessons, you learn numerous shortcuts to quickly and efficiently set up worksheets. You also learn how to use the function wizard to calculate statistics, future values and more. In addition, you get tips on sorting and analyzing data, creating three-dimensional workbooks and automating frequently repeated tasks with macros and buttons. By the time you're done, you know how to use this vital Office 2019 tool.

Course Objectives

Know how to use Excel 2019 to make you a more productive member of your organization

Gain indispensable skills that will be useful for numbers-based reporting

Develop skills that can be used to simplify calculating and displaying numbers, both personally and professionally


Outline of Instruction

Excel Basics
Develop a solid understanding of the Excel interface. Become fluent in the secret language spoken only by Excel users and discover the best way to correct just about any mistake you might make in Excel. You will find yourself gliding effortlessly from cell to cell, leaving behind expertly written labels, numbers and formulas.

Creating a Worksheet
Learn five simple steps you should always follow to ensure that your worksheets are always well-planned, well-constructed and beautifully formatted.

Time-Savers
Learn the tricks of the Excel masters: a variety of useful shortcuts guaranteed to save you time, energy and frustration. Spend some time working with the Quick Analysis and Flash Fill tools.

Relative, Absolute, Mixed and Circular References
Do you know the difference between a relative reference, an absolute reference, a mixed reference and a circular reference? Learn to write sophisticated formulas that can help ease you through some rather sticky scenarios.

Three-Dimensional Workbooks
With enough practice, most Excel users quickly become adept at organizing their worksheets across two dimensions: rows and columns. But only a select few learn how to take their worksheets into the third dimension. Prepare to have your socks knocked off as you gain hands-on experience in the construction of three-dimensional workbooks.

Sorting, Subtotaling and Filtering
No Excel course would be complete without a discussion of Excel's amazing data-crunching capabilities. Learn how to build a table in Excel, as well as how to subtotal, sort and filter.

Charting Basics
Explore the exciting world of charts. Build your first graph and learn how easy it is to adjust the chart type, labels, titles, colors and other aspects of your chart.

Advanced Charting Techniques
Dig deep into Excel's charting capabilities. Explore everything from bar charts and line charts to more prosaic graphs like the pie chart and 3D charts. Find out how to personalize your charts with photographs, text labels and drawings. Discover the best ways to format your chart for print or otherwise display them.

Intro to Excel's Statistical Functions
Excel includes many powerful functions that can automatically perform some very complicated tasks for you. Learn some very interesting ways to put these functions to work for you. Find out how to ask Excel to magically derive averages, modes, maximums, minimums and other useful statistics from nothing more than a column or two of numbers.

Financial Functions
Continue your exploration of Excel functions with an in-depth look at Excel's handy financial functions. Figure out how much money you will have when you retire, when your kids reach college or just before your next vacation. Calculate the monthly payment on just about any type of loan, and figure out how long it will take to pay off your credit cards. You can even create an amortization table of your very own, just like the one lenders use to track a loan's payoff amount over time.

Worksheet Automation
Find out how to automate just about any task you find tedious or time-consuming. Discover how to move your most frequently used commands from their present, obscure locations to a more convenient place: the toolbar that's always perched at the very top of your screen. Learn how you can use macros to reduce just about any complex task to a single keystroke.

Mastering Excel's IF Function
Learn how to use Excel to aid you in making decisions. You can use a special function in Excel that allows it to make comparisons and use those comparisons as the basis for important decisions.


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

N/A

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. It is not suitable for Macs or Chromebooks.

Software requirements:
PC: Windows 10 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
Microsoft Excel 2019 (desktop version), available to download with the desktop version of Microsoft 365 or Microsoft Office Home and Student 2019 (not included in enrollment)
NOTE: The "Starter Version" and "Web App" versions of Microsoft will not work with the full version taught in this course.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Students must pass 10 quizzes with a minimum grade of 70% by the second attempt. If all quizzes are not passed with 70% or better by the second attempt, the final exam score must be 70% or higher on the first attempt. The final exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you want to learn the 2019 version of Microsoft Excel, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for OST-3100AFE-Introduction to Microsoft Excel 2019 .

Intermediate Visual Basic

  • Course ID: CSC-3110CIE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
If you're a Visual Basic programmer who wants to go beyond the introductory level to create the sophisticated and powerful programs business users need, this course is for you. As you focus on database applications, learn the in-demand programming skills you need to get new work in the business world. Start by learning how to enrich the graphical user interface with custom menus and toolbars. Next, explore multiple form applications, from built-in dialog controls to helper forms and Multiple Document Interface applications. After that, deepen your understanding of databases and find out how to access and modify data with data-bound controls, ADO.NET and Structured Query Language (SQL). Finish with a survey of other areas you might be interested in studying, including information on additional SQL functionality, web applications and XML.

Course Objectives

Gain in-demand Visual Basic skills

Explore enriched GUI and multiple form applications

Deepen knowledge of databases with data-bound controls, ADO.NET and SQL


Outline of Instruction

OpenFileDialog and SaveFileDialog Classes
Most Visual Basic programs are all about data based on the things that people do. Whether it's the books they buy, the stores where they shop or the restaurants where they eat, data like that is stored in a file on the computer's hard drive, and these programs enable users to locate and save changes to that data. Learn how to use the OpenFileDialog and SaveFileDialog classes to give your programs this functionality.

Menus
Menus inform you of your choices, such as whether to open, print or save a document. Discover how to use menus in your programs.

Toolbars
Learn how to use toolbars in your applications and how to coordinate them with menus to enhance your application both visually and functionally

Dialog Forms
While the main form in your program may be the star, as your applications become more sophisticated, you will need other, helper forms. Discover an important type of helper form: the dialog form.

Owned Forms and Property Procedures
Learn about another important helper form and how to use it in your application: the modeless, or owned form

Multiple Document Interface (MDI) Applications
You probably take for granted that, while you're typing text in Microsoft Word, you can also have other documents open. This function, called Multiple Document Interface, allows you to go back and forth between documents without having to close any. Learn how to add MDI ability to your programs.

Introduction to Databases
Explore the world of databases, which help make sense of data and do useful things with it.

Introduction to Structured Query Language (SQL)
Databases use a language called Structured Query Language, better known by the abbreviation SQL. Learn how to use SQL in your Visual Basic applications to communicate with your database.

Introduction to ADO.NET
Programming is about writing code, so learn how to write code to access a database.

Database Schema
The structure of a database is called a schema. Learn how to access this structure by code.

Master-Detail Tables
Learn how to create master-detail tables that enable users to quickly drill down into databases to find the data they need.

Where Do I Go From Here?


Contact Hours

24

CEUs

1

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Completion of Introduction to Visual Basic 2008 (or equivalent experience).

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. Macs are not compatible.

Software requirements:
Windows 8 or newer
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
Visual Basic 2008, free Express edition
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Students must successfully pass 10 quizzes with a minimum grade of 70% by the second quiz attempt. If all quizzes are not passed with 70% or better by the second attempt, the final exam score must be 70% or higher on the first attempt. The final exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

This course is for Visual Basic Programmers with an interest of going beyond the introductory level to create sophisticated and powerful programs for business users.

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for CSC-3110CIE-Intermediate Visual Basic .

Intermediate Microsoft Excel 2019

  • Course ID: OST-3100ADE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Many businesses rely on spreadsheets to manage budgets, schedules and tracking. Microsoft Excel is considered the industry standard for spreadsheets. If you use Excel regularly and want to learn more advanced functions in this powerful software, this course is for you. You learn how to harness the power of Excel's data-analysis tools and AutoFilter commands and how to create macros that eliminate repetitive tasks. Set yourself apart from the casual Excel user by adding VLOOKUP, INDEX & MATCH and other intermediate functions to your professional skill set. In addition, you learn to create macros that let you manipulate data with the push of a button. You also discover how to use Goal Seek and Solver and apply them to real-world problems.

Course Objectives

Become a more productive member of your organization

Build an indispensable skill set

Learn to fully harness the power of Microsoft Excel 2019


Outline of Instruction

Excel Charts and Graphs
Discover why Excel is such a powerful and user-friendly charting tool. To you, a workbook's numbers might tell an interesting story. But to others, that story might not be quite so obvious; they might just see plain old numbers. So, find out how to choose the right chart for telling your story and then how to create, format and edit your chart to help others clearly visualize that story.

More Excel Charts
With so many great charting features and enhancements in Excel 2019, there's no way you could study them all in a single lesson. Continue exploring Excel's charting options, looking at the lesser-known options available to you. Even though they aren't well known, these options can add tremendous value to your worksheets in the right situations.

Auto Filter and Sorting
Working with data in Excel can be quite easy – and sometimes even fun – when you know about the extra tools that are available once you have your data arranged in a table format. One of these great tools is the Auto Filter command. Learn how to use Auto Filter to limit your table information to just the records you want. Not only does it allow for finding exact matches, but it can also filter and sort based on cell shading or font color.

Goal Seeking
Normally, you use your Excel workbooks as a place to enter formulas and get answers. But what if the formula isn't returning the answer you want? If you know what you want, but you just don't know what formula will get you there, then Excel's Goal Seek is exactly what you need. This tool helps you avoid the trial-and-error approach that most Excel users go through to get to the right answer. Try multiple examples, exploring several ways to apply this great feature.

Pivot Tables
Learn how to use one of the best features of Excel: the PivotTable. There's no greater what-if analysis tool to summarize, reorganize and report data. When you practice creating a PivotTable, you discover how "pivoting" your data helps you gain valuable insights by seeing the same information from a different perspective.

Advanced PivotTables
Just like charting, Excel's PivotTables are too big a topic to fit into one lesson. Take PivotTables to the next level by taking a tour through some of Excel's more advanced techniques. Learn how quick and easy it is to group your data to give your PivotTable even more power. Then, find out how a PivotTable can serve as your source and inspiration for some really nice charts, specifically, the PivotChart. Finally, become an expert in using the Excel PivotTable filtering tool called Slicer.

Solver
Have you ever worked with a financial model in Excel and wondered how you could speculate different outcomes by changing different input amounts? The Excel Solver can do just that. Learn how to use Solver to solve a complex problem based on the criteria and constraints you provide.

Sparklines
There's nothing more exciting than learning how to master a useful and eye-catching feature in Excel. Explore in detail how to create all three types of Sparklines, as well as formatting options for each. By the end of the lesson, you will have the skills to create dashboard-like mini-charts sure to make you the envy of your office.

Macros
Find out how to use macros to turn boring, repetitive, time-consuming tasks into automated Excel functions. Tired of doing the same formatting on the same report month after month? Here's your chance to see how to record a macro that performs that time-consuming task in seconds with just one click of a button.

Introduction to Functions
If you've used Excel for a while, you know there are hundreds of functions at your disposal. Get a quick overview of all the categories of functions and the different methods you can use to create them. Then, ease into creating various functions using some from the Text category.

Math/Trig Functions
Dig a little deeper into using some of the slightly more complex functions in the Math & Trig category. Specifically, look at two popular choices, the SUMIF and COUNTIF functions, and discuss how to use SUMIFs.

VLOOKUP, INDEX and MATCH Functions
Learn how to use the extremely popular VLOOKUP function. Also, use the INDEX and MATCH functions to do something just short of amazing.


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Introduction to Microsoft Excel 2019/365, if needed.

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. It is not suitable for Macs or Chromebooks.

Software requirements:
PC: Windows 10 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
Microsoft Excel 2019 (desktop version), available with the desktop version of Microsoft 365 or Microsoft Office Home and Student 2019 (not included in enrollment)
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Students must pass 10 quizzes with a minimum grade of 70% by the second attempt. If all quizzes are not passed with 70% or better by the second attempt, the final exam score must be 70% or higher on the first attempt. The final exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you want to learn the 2019 version of Microsoft Excel, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for OST-3100ADE-Intermediate Microsoft Excel 2019 .

Advanced Microsoft Excel 2019

  • Course ID: OST-3100AEE
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Most organizations rely heavily on Microsoft Excel to consolidate, analyze and report financial information and other important data. If you work with data of any kind, learning Excel's advanced functions can lead to taking on greater responsibilities in your organization. This course helps you master many features in Microsoft Excel 2019/Office 365 that many users are unaware of. You learn the secret to using formula-based conditional formatting as a creative solution to common issues. You also learn how to leverage Excel's Power Query tool to import and transform data from about any data source. By the time you finish this course, you will have mastered Microsoft Excel 2019/Office 365 and will be able to better serve your company's data management needs.

Course Objectives

Master Excel 2019 and become a more productive member of your organization

Gain indispensable skills that are useful in any organization that relies on numbers-based reporting

Learn to use the power of Microsoft Excel 2019 to save time, money and frustration

Develop skills that can be used to simplify calculating and displaying numbers, both personally and professionally


Outline of Instruction

Customizing Excel
Explore different ways you can modify Excel to streamline processes and make your work easier. Use the Excel Options dialog box to customize some of Excel's behind-the-scenes behavior and set up your Quick Access Toolbar.

Table Management
Explores Excel's table management features, using data forms with Excel databases and alternative database techniques. Formatting and working with tables has become much easier in this latest version of Excel.

Data Validation
Tackle data validation techniques, your first line of defense against incorrect or missing data and the logical next step after data forms. Practice using whole number, decimal, date, time, list and other forms of validation.

Custom Controls
Learn custom controls, graphical objects that help facilitate data input and are sure to impress users. Learn how to create standard and drop-down list boxes, check boxes, option buttons and group boxes.

Conditional Formatting
Learn how to use conditional formatting to hide errors, highlight records based on multiple criteria, track and alert you about due dates, find the differences between two lists, shade every other row and more.

Consolidating and Outlining
Learn how to use Excel's consolidation function to efficiently summarize data from multiple sources. Many Excel users do this the hard way, but with Excel's automatic consolidation feature, you no longer need to develop a web of formula links to multiple sources.

Excel Functions and Nesting
Excel's functions are too numerous to cover in just one lesson, so focus on a few important ones spanning four categories: Logical, Database, Math & Trig and Lookup & Reference.

Import External Data
Learn how to use the built-in Query Editor using Excel's powerful Power Query tool and an import external database that combines two database tables into a single import.

Data Tables
Data tables are very powerful what-if analysis tools that are great for analyzing potential outcomes of personal or business financial decisions. Learn how to use two different types of data tables.

What-If Analysis Tools
Explore three more of Excel's what-if analysis tools: Goal Seek, Scenario Manager and Solver.

Advanced PivotTables
Discover how to use PivotTables, which are excellent for summarizing massive amounts of data and viewing different cuts of the information quickly. Practice using the two methods for creating PivotTables.

Analysis ToolPak, Advanced Filter, Array Formulas and More
Explore the functions available in the Analysis ToolPak, including Moving Average and Sampling tools. Learn how to use the View Side-by-Side tool and how to use the Watch Window to keep tabs on your data when you're updating a workbook.


Contact Hours

24

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

Intermediate Microsoft Excel 2019/Office 365, if needed

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. It is not suitable for Macs or Chromebooks.

Software requirements:
PC: Windows 10 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
Microsoft Excel 2019 (desktop version), available to download with the desktop version of Microsoft 365 or Microsoft Office Home and Student 2019 (not included in enrollment)
NOTE: The "Starter Version" and "Web App" versions of Microsoft will not work with the full version taught in this course.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment and will be available online.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance
Students must pass 10 quizzes with a minimum grade of 70% by the second attempt. If all quizzes are not passed with 70% or better by the second attempt, the final exam score must be 70% or higher on the first attempt. The final exam must be taken by the Wake Tech course end date.

Accreditation/Special Approval Requirements

N/A

Intended Audience

If you want to learn the 2019 version of Microsoft Excel, this course is for you!

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Courtney Boney
919-532-5581
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech’s Notify Me service for OST-3100AEE-Advanced Microsoft Excel 2019 .

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