Certified Administrative Professional

As business culture evolves, so do the roles and responsibilities of administrative professionals. Many administrative professionals now give themselves a competitive edge by the earning the industry-recognized Certified Administrative Professional (CAP) certification from the International Association of Administrative Professionals (IAAP). This 100% online course, which can be started and completed at any time, will help you understand administrative fundamentals, including financial responsibilities and project management, master the CAP body of knowledge and gain the technical skills and knowledge needed to earn this valuable industry credential. Upon completion, you will be prepared to take the IAAP certification exam.

The U.S. Bureau of Labor Statistics (BLS) states that the most recent median annual wage for administrative assistants was $39,850. Among the office and administrative support occupations listed by the BLS, those that require specialized skills offer the highest levels of pay and future opportunities.

Frequently asked questions

Do administrative professionals need certification?

No. However, as the modern office becomes more technology-driven, having formal training is key to advancing your skill set and staying ahead of the curve. Employers want candidates who can hit the ground running in their organization without further training, which certification proves.

How valuable is the CAP for administrative professionals?

CAP is an assessment-based certification for office and administrative professionals. As an industry-recognized certification, it designates that you understand the duties, responsibilities and knowledge required of an administrative professional in today's workplace.

How do I qualify for CAP certification?

To be eligible for the Certified Administrative Professional exam, candidates must meet the following requirements:

  • No college degree - four years of relevant work experience
  • Associate degree - three years of relevant work experience
  • Bachelor's degree - two years of relevant work experience

What is considered relevant work experience?

Relevant work experience includes typical duties for office and administrative professionals including the following:

  • Conducting business communication, including emails and memos
  • Overseeing office functions and record-keeping
  • Managing projects, budgets and meeting schedules
  • Coordinating between staff and clients