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Microsoft Office 365/Office 2019 for Office Administration

The Microsoft Office Specialist Associate designation is earned through performance-based examination. Acquire this credential to set yourself apart from other job candidates. Demonstrate to potential employers your level of expertise and show that you have the skills necessary to use Microsoft products to increase business efficiency in a range of scenarios.

Office and administrative support workers earn, on average, $38,060 in North Carolina, according to ONET. Top office and administrative support professional earnings can exceed $58,640 a year. The job postings requesting these skills the most were for administrative, executive and paralegal assistants, according to Lightcast.

Financial assistance available

Don't have enough money to pay for a course? Right now, Wake Tech's Propel program offers scholarships that cover the cost of registration and fees.

NOTE: The Propel Scholarship Application is currently closed and will reopen March 1.

Microsoft Office Specialist Certification Courses

Data Analytics for Business Professionals

  • Course ID: BAS-3120B2
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Develop essential data analysis skills that are in high demand by local businesses! With this bundled course, participants will build data literacy and learn how to use business tools, including SQL, Microsoft Excel, Microsoft Power BI, and Tableau for data analysis and visualization. Students will learn how to read, write, and communicate data; understand data sources and constructs and use various analysis methods to inspect, cleanse, and transform data to discover insights, suggest conclusions, and support business decision-making. Upon completion, participants will be prepared to take the Microsoft Excel core certification exam.

Course Objectives

Microsoft Excel Fundamentals:
• Manage worksheets and workbooks
• Manage data cells and ranges
• Manage tables and table data
• Perform operations by using formulas and functions
• Manage charts
• Prepare for the certification exam

Excel Data Analysis:
• Demonstrate basic usage of Excel data analysis techniques
• Explore external databases, PivotTables, and Pivot Charts
• Import and export data using external sources
• Cleanse data
• Analyze data using PivotTables And PivotCharts

SQL:
• Create normalized databases
• Explore how to insert data into tables efficiently
• Use various techniques to retrieve data from multiple tables

Power BI:
• Create effective storytelling reports by implementing simple-to-intermediate Power BI features
• Develop powerful analytical models to extract key insights for changing business needs
• Build, publish, and share impressive dashboards for your organization

Tableau:
• Develop data visualizations to explain complex data with clarity
• Explore Data Model capabilities
• Connect to various data sources
• Leverage Tableau Prep Builder's capabilities for data cleaning and structuring
• Create and use calculations to solve problems and enrich the analytics
• Enable smart decisions with data clustering, distribution, and forecasting
• Share data stories to build a culture of trust and action

Communicating with Data:
• Know the fundamental data skills required to work with data
• Use data visualization to influence change in your organization
• Apply data techniques to effectively work with data end to end
• Communicate data points clearly and persuasively
• Review why different stakeholders have divergent needs and views


Outline of Instruction

Microsoft Excel Fundamentals:
1. Manage Worksheets and Workbooks
2. Manage Data Cells and Ranges
3. Manage Tables and Table Data
4. Perform Operations by Using Formulas and Functions
5. Manage Charts
6. Prepare for The Excel Core Certification Exam

Excel Data Analysis:
1. Learning Basic Data-Analysis Techniques
2. Working with Data-Analysis Tools
3. Introducing Excel Tables
4. Data from External Sources
5. Cleaning Data
6. Analyzing Table Data with Functions
7. Creating and Using PivotTables
8. Performing PivotTable Calculations
9. Building PivotCharts
10. Exam Certification Preparation

SQL:
1. SQL Basics
2. Manipulating Data
3. Normalization
4. The SELECT Statement
5. Shaping Data with the WHERE Clause
6. JOINS
7. Subqueries, Cases, and Views
8. SQL Programming
9. Security
10. Aggregate Functions

Power BI:
1. Introduction to Business Intelligence and Power BI
2. Up and Running with Power BI Desktop
3. Connecting and Shaping Data
4. Creating Data Models and Calculations
5. Unlocking Insights
6. Creating the Final Report
7. Publishing and Sharing
8. Using Reports in the Service
9. Understanding Dashboards, Apps, and Security
10. Data Gateways and Refreshing Datasets

Tableau:
1. Taking Off with Tableau
2. Connecting to Data in Tableau
3. Moving Beyond Basic Visualizations
4. Calculations and Parameters
5. Leveraging Level of Detail Calculations
6. Diving Deep with Table Calculations
7. Making Visualizations That Look Great and Work Well
8. Telling a Data Story with Dashboards
9. Visual Analytics - Trends, Clustering, Distributions, and Forecasting

Communicating with Data:
1. Communication
2. Data
3. Visualizing Data
4. Visualizing Data Differently
5. Visual Elements
6. Methods of Communicating with Data
7. Implementation Strategies for Your Workplace
8. Tailoring Your Work to Specific Departments


Contact Hours

120

CEUs

1

Industry Standard, State or National Certification

Certification

Microsoft

Website

https://docs.microsoft.com/en-us/learn/certifications/exams/mo-200

Certification Learning Outcomes/Requirements

Exam MO-200 Microsoft Excel:
• Manage worksheets and workbooks
• Manage data cells and ranges
• Manage tables and table data
• Perform operations by using formulas and functions
• Manage charts


CE or CU Articulation

No

Prerequisites

Prior to registering for this course, students should have digital literacy, including basic computer skills.

Learning Supplies Needed

N/A

Clinical Site/Special Facilities

None

Requirements for Successful Completion

80% attendance
Actively participate in class, including discussions and independent and group activities. ,Complete assigned labs and projects.

Accreditation/Special Approval Requirements

N/A

Intended Audience

Individuals who want to expand their knowledge and skills for employment-readiness or those who want to successfully prepare for the relevant industry certification exam(s).

Specific Industry or Business Support Needs

Data Analyst, Business Analyst, Business Intelligence Analyst, Management Analyst, Systems Analyst

Wake County Need for Industry Positions

According to Burning Glass Technologies, Wake County has a high demand for data analysis skills.

Industry or Job Titles Related to Training Outcomes for Employment

Data Analyst

Business Analyst

Business Intelligence Analyst

Management Analyst

Systems Analyst

Related Courses

Course Contact Information

Andrea Dethmers
9195325736
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Microsoft Word Certification Training

  • Course ID: SEF-3001FXG
  • Overview
  • Course Outline
  • Requirements
  • Intended Audience
  • More Details
Successfully completing your Microsoft Word training and becoming certified demonstrates mastery of one of the most desired workplace software skills by employers of any industry. Adding this credential to your resume sets your professional profile apart from the casual Word user. It validates your skills and proficiency as well as demonstrates your initiative and dedication. This Microsoft Word course prepares you for the Microsoft Office Specialist (MOS) Expert certification exam for Microsoft Word. You learn to create, edit, format and print Microsoft Word documents. You then move on to learn advanced formatting, use Word drawing tools, create and manage tables and work with column layouts. You also learn more advanced techniques, such as working with tables of contents, footnotes and endnotes, adding comments, tracking changes, comparing and combining documents, creating envelopes and labels, using Mail Merge and protecting documents. Upon completion of this course, you will be prepared for the Microsoft Office Specialist Expert certification exam for Word.

Course Objectives

Learn to create and edit Microsoft Word documents

Build impressive new documents using Word templates

Format text and other elements to keep your documents clear, organized and easy to read and automate repetitive tasks using macros

Create professional-looking documents with advanced editing tools


Outline of Instruction

Introduction to Word

Intermediate Word

Advanced Word

Final Exam


Contact Hours

70

CEUs

No

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

No

Prerequisites

There are no prerequisites to take this course. However, you should be comfortable using a personal computer and be familiar with operating Microsoft Office software.

Learning Supplies Needed

Hardware requirements:
This course must be taken on a PC. Macs and Chromebooks are not compatible.

Software requirements:
PC: Windows 10 or later
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
Microsoft Office 365, 2021 or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, there will be some differences between your version and what you see in the course.
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:
Email capabilities and access to a personal email account

Instructional material requirements:
The instructional materials required for this course are included in enrollment.

Clinical Site/Special Facilities

N/A

Requirements for Successful Completion

90% attendance

Accreditation/Special Approval Requirements

N/A

Intended Audience

Specific Industry or Business Support Needs

N/A

Wake County Need for Industry Positions

N/A

Industry or Job Titles Related to Training Outcomes for Employment

Related Courses

Course Contact Information

Non-Credit Online Learning https://ceonline.waketech.edu
919-532-5847
[email protected]

No active courses available at this time.

To be notified when this course becomes available, please use Wake Tech's Notify Me service.

Frequently asked questions

According to Lightcast, most job postings request that office and administrative support professionals have skills that include administrative support, scheduling, customer service and appointment setting.

A Microsoft Office Specialist certification demonstrates a candidate's competence and shows potential employers that he or she is capable of using Microsoft Office software in a variety of circumstances.

According to Microsoft, you must successfully pass three of the following exams to receive the Microsoft Office Specialist Associate certification:

  • MO-100: Microsoft Word (Word and Word 2019)
  • MO-200: Microsoft Excel (Excel and Excel 2019)
  • MO-300: Microsoft PowerPoint (PowerPoint and PowerPoint 2019)
  • MO-400: Microsoft Outlook (Outlook and Outlook 2019)

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