Microsoft Office 365/Office 2019 for Office Administration

The Microsoft Office Specialist Associate designation is earned through performance-based examination. By acquiring this credential, you may set yourself apart from other candidates, demonstrate to potential employers your level of expertise and show that you have the skills necessary to use Microsoft products to increase business efficiency in a range of scenarios.

According to ONET, office and administrative support workers earn, on average, $38,060 in North Carolina. Top office and administrative support professional earnings can exceed $58,640 a year. According to Burning Glass Technologies, the job postings requesting these skills the most were for administrative, executive and paralegal assistants.

Frequently asked questions

What skills are most often requested for office and administrative support roles?

According to Burning Glass Technologies, most job postings request that office and administrative support professionals have skills that include administrative support, scheduling, customer service and appointment setting.

Why is MOS certification important for office and administrative support professionals?

A Microsoft Office Specialist certification can evidence a candidate's competence and shows potential employers that he or she is capable of using Microsoft Office software competently in a variety of circumstances.

How do I become a certified Microsoft Office Specialist?

According to Microsoft, you must successfully pass three of the following exams to receive the Microsoft Office Specialist Associate certification:

  • MO-100: Microsoft Word (Word and Word 2019)
  • MO-200: Microsoft Excel (Excel and Excel 2019)
  • MO-300: Microsoft PowerPoint (PowerPoint and PowerPoint 2019)
  • MO-400: Microsoft Outlook (Outlook and Outlook 2019)

Financial assistance available

Don't have enough money to pay for a course? Right now, Wake Tech's Propel program offers scholarships that cover the cost of registration, fees, books, course-specific supplies and credentialing exams.

Course descriptions and registration information

Computer Technology Basics for Digital LiteracyCIS-3100L21 available classes
Course participants with little to no experience using computers will learn the basics. Instruction will focus on learning concepts and navigating computers, devices, and the Internet. By the end of the course, students will have understood computing hardware and software pr...
Data Analytics for Business ProfessionalsBAS-3120B21 available classes
Develop essential data analysis skills that are in high demand by local businesses! With this bundled course, participants will build data literacy and learn how to use business tools, including SQL, Microsoft Excel, Microsoft Power BI, Tableau, and project management - for...
Microsoft Office 365/Office 2019 for Office AdministrationOST-3100R21 available classes
Learn the technology skills for administrative office work – jobs that are in high demand by local employers! This bundled course will show you how to use Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook to perform essential administrative tasks....
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