IT Certifications

Many non-degree IT courses align with Wake Tech’s IT degree programs, which means you can take certain “non-degree” courses and still earn college credits for that course, if you enroll in a qualifying degree program.

Financial Assistance Available!

You may qualify for a scholarship through the WakeWorks Propel program!

Learn more and apply for a WakeWorks Propel Scholarship


 

IT Power Packs: Level Up Your Life!

Ready to take your IT skills to the next level? Wake Tech's IT Power Packs are bundled, low-cost training programs designed to help you earn industry-recognized credentials. Each Power Pack can be completed in about four to six months. Power Packs aim to prepare you for the next step in your career, whether you are brand new to the IT field or a mid-career professional looking to level up. And, if you want to take your knowledge even further, the credentials you earn in a Power Pack can count for college credit in a degree program at Wake Tech! 

Wake Tech's IT Power Packs are part of the WakeWorks Propel scholarship program, which means you may qualify to receive up to $750 to pay for course registration, books, certification fees, etc.

Learn more about WakeWorks Propel here

Let's get started! 

Select a Power Pack from the list below to register.

Course
Technology Basics for Digital Literacy
Name
CIS-3100L2
Overall Quality of This Course
★★★★★
Based on 5 student surveys.
Available Classes
    Section Location Begin Date End Date Instructor Price Seats Available/Total Seats
254504 Face-to-Face Online Instruction 01/25/2022 04/14/2022 J. Perry $275.00 20/20
Description Course Outline Requirements Intended Audience More Details
Intended Audience
Individuals who want to establish digital literacy for employment-readiness or those who want to successfully prepare for the relevant industry certification exam.
Description
This course bundles three topics that are applicable for many career pathways: computing fundamentals, online essentials, and application essentials. The course introduces students to technology basics for computers, devices, and the Internet. By the end of the course, students will have gained a foundational understanding of employer-relevant technology regarding hardware, software, and operating systems. Learners will have used a spreadsheet, word processing, presentation applications, and Microsoft Word. Students will know how to effectively use the Internet, work in a networked environment, and maximize communication, education, collaboration, and social interactions safely and ethically. Additionally, students should be prepared to pass the Exam MO-100 Microsoft Word (Word and Word 2019) certification exam.
Course Objectives
  1. Keyboarding:
    • Identify keyboarding platforms
    • Assess typing speed
    • Discuss techniques to improve typing speed
    • Practice typing and using appropriate finger placement
  2. Computing Fundamentals:
    • Define basic concepts
    • Identify various device types
    • Manage desktop and cloud computing files, folders, and settings
    • Navigate operating systems
    • Review troubleshooting methods for basic computer problems
    • Recognize basic security threats
  3. Application Essentials:
    • Define usages for word processing, spreadsheets, presentations, and database concepts
    • Recognize common application elements
    • Identify various device types
    • Create, format, and manage files
  4. Exam MO-100 Microsoft Word (Word and Word 2019):
    • Manage documents
    • Insert and format text, paragraphs, and sections
    • Manage tables and lists
    • Create and manage references
    • Insert and format graphic elements
    • Manage document collaboration
  5. Online Essentials:
    • Define commonly used Internet concepts
    • Navigate the web
    • Create, format, and manage email
    • Create, manage, and share calendars
    • Define, identify, and recall social media concepts and usages for business purposes
    • Identify appropriate communication methods in given situations,
    • Examine online collaboration tools
    • Define streaming concepts and recognize online conference technologies
    • Describe digital citizenship
    • Identify best practices for professional online identity management
Outline of Instruction
  1. Keyboarding:
    1. Introduction
    2. Typing Assessment
    3. Getting Started
    4. Reaching Out
    5. The Home Stretch
    6. Wrapping Up
  2. Computing Fundamentals:
    1. Mobile Devices
    2. Hardware Devices
    3. Computer Software Architecture
    4. Backup and Restore
    5. File Sharing
    6. Cloud Computing
    7. Security
  3. Application Essentials:
    1. Common Features
    2. Work in Documents
    3. Work in Spreadsheets
    4. Recognize Basic Database Concepts
    5. Work in Presentations
    6. Apply Application Uses and Platforms
    7. Graphic Modification
  4. Exam MO-100 Microsoft Word (Word and Word 2019)
    1. Manage documents
    2. Insert and format text, paragraphs, and sections
    3. Manage tables and lists
    4. Create and manage references
    5. Insert and format graphic elements
    6. Manage document collaboration
  5. Online Essentials:
    1. Internet Concepts
    2. Common Functionality
    3. Email Clients
    4. Calendering
    5. Social Media
    6. Communications
    7. Online Conferencing
    8. Streaming
    9. Digital Citizenship
Contact Hours
72
CEU's
7.2
Industry Standard, State, or National Certification
Yes
Certification
Microsoft
Website URL
https://docs.microsoft.com/en-us/learn/certifications/exams/mo-100
Certification Learning Outcomes/Requirements
  1. Exam MO-100 Microsoft Word (Word and Word 2019):
    • Manage documents
    • Insert and format text, paragraphs, and sections
    • Manage tables and lists
    • Create and manage references
    • Insert and format graphic elements
    • Manage document collaboration
CE to CU Articulation
No
Prerequisites
None
Text and Supplies Needed
Clinical Site/Special Facilities
Requirements for Successful Completion of this Course
  1. Attendance 90% or above
  2. Participation
  3. Demonstrate an understanding of at least 80% of course material taught.
Accreditation/Special Approval Requirements
Intended Audience
Individuals who want to establish digital literacy for employment-readiness or those who want to successfully prepare for the relevant industry certification exam.
Specific Industry or Business Support Needs
Office Clerk, Office Assistant, Administrative Assistant
Wake County Need for Industry Positions
• ONET reports that Office Clerk occupations are projected to have large numbers of job openings. Likewise, Burning Glass Technologies shows that Wake County has a very high demand for the Office Assistant and Administrative Assistant occupations.
Industry or Job Titles Related to training Outcomes for Employment
  • Office Clerk
  • Office Assistant
  • Administrative Assistant
Related Courses
  • IT Support Technician - CTS-3255A2
  • Software Developer Using Python - CSC-3110EH2
Course Contact Information
Jennifer Simmons-Bage
919-532-5915