Students will explore emerging technologies such as artificial intelligence (AI) and the Internet of Things (IoT), gaining insights into their impact on the IT landscape. The IT Support Technician course serves as a preparation for the CompTIA Tech certification, providing foundational knowledge in IT concepts, data management, and database fundamentals essential for effective decision-making in IT support roles.
This course offers practical training in managing IT infrastructure, including hardware and networks, while applying software applications to resolve common problems. Students will learn to implement basic cybersecurity measures to protect information from various threats. By emphasizing troubleshooting methodologies, the course equips participants with the knowledge and skills necessary to start their careers in a rapidly evolving field, while also preparing them for the CompTIA Tech certification exam.
To be notified when this course becomes available, please use
Wake Tech's Notify Me service.
Requisites: None
To view information on this course and additional non-degree course offerings, visit the Workforce Continuing Education Catalog