Strategic Planning and Assessment Resources
Assessment allows the Enrollment and Student Services Division (ESS) to fulfill the college mission in the most effective and productive manner to drive continuous improvement. Assessment informs ESS strategic planning and allows the division to be a good steward of college assets.
Assessment helps answer questions such as:
- Are we making a difference in the lives of our students?
- What do we want students to know, be able to do or value as a result of our program or service?
- What evidence do we have that the work we do in ESS has made an impact on students' persistence and success?
Strategic Planning and Assessment priorities
- Create and lead an evidence-based culture
- Promote outcome-oriented thinking and data-informed decision making
- Build talent and increase assessment knowledge
- Develop infrastructure to facilitate efficient, systematic and reliable assessment
- Support the use of technology to advance assessment
- Connect assessment to strategic planning, decision making and resource allocation
- Cultivate ethical assessment practice
Assessment planning and evaluation
Assessment is a four-step process for ESS:
- Plan: Plan and report outcomes, measures and targets
- Assess: Measure outcomes and collect data on outcomes
- Report: Analyze and report results
- Act: Evaluate and implement improvement action plans
- Assessment reporting and review process flowchart
The Taskstream assessment management system has been designed to manage the IE planning and reporting process at Wake Tech. Sign in on the Wake Tech Portal using your username and password to access Taskstream.
- Wake Tech guide for academic and student support – How to use Taskstream
- Submitting an assessment report – How to submit assessment plans
- Workspace review process – How to review submitted work
- Copying IE plans to new cycle in Taskstream – How to copy plans to the next cycle
Assessment documents and resources
- Student services question bank for types of assessment - Questions for different types of assessments
- Data analysis and reporting - by Tyler McClain, Office of Research and Strategic Initiatives
- Survey design considerations - February 2013
- Professional competency areas for student affairs educators - August 2015
- ACPA/NASPA professional competencies rubrics - October 2016
- Guide to developing measurable student learning outcomes - by San Mateo County Community College District
- ESS assessment planning guide - September 2017
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