IT Service Technician Certificate

Wake Tech Course ID: C25590IS

Completion Earns:

Certificates

Total Credits:

18

Campus Availability:

Scheduling Options:

  • Day or Evening

Learning Format(s):

Financial Aid:

Not at this time

Courses Sequence:

Program Planning Guide

This certificate will teach students the entry-level industry knowledge and customer handling skills to transition into an entry-level job in the IT Support industry. Students will learn hardware, networking, and security skills that align with CompTIA’s A+, Network+, and Security+ certification exams. They will learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.