IT Service Technician Certificate
Wake Tech Course ID: C25590IS
Financial Aid:Not at this time
Courses Sequence:Program Planning Guide
This certificate will teach students the entry-level industry knowledge and customer handling skills to transition into an entry-level job in the IT Support industry. Students will learn hardware, networking, and security skills that align with CompTIA’s A+, Network+, and Security+ certification exams. They will learn both the ITIL 4.0 framework and the soft skills to work with a variety of customers in multiple contexts.