Update: August 31, 2021
New Covid-19 Protocols

Due to the recent surge in COVID-19 cases resulting from the Delta variant, Wake Technical Community College is taking additional measures to help keep our campus community safe. Consistent with our “Learn Well” focus of making safety a priority while allowing students to progress toward their academic goals, the following new steps will remain in place until further notice:

  1. Consistent with current State and Wake County employment requirements, all Wake Tech staff and faculty will be required to submit results of weekly COVID-19 testing or voluntarily submit proof of vaccination.
  2. The college has hired three full-time contact tracers and is investing in a mobile software application to facilitate these additional reporting requirements.
  3. We have centralized communication for COVID-related reporting at [email protected].
  4. Indoor mask requirements will continue. 
  5. Our academic leadership has developed a plan for social distancing in our in-person classes, and our provosts, deans, department heads and directors will begin working with faculty and students to make these adjustments. Creating socially distant classes and labs will require adjustments by faculty and students so that students can maintain in-person instruction but in smaller class sizes. 
  6. All faculty office hours will be conducted online by MS Teams (unless special accommodations are required to meet specific student needs).
  7. Libraries and ILCs will convert their seating to accommodate the social distancing requirements, and any indoor student meetings/activities will also accommodate for social distancing.
  8. Staff who work in large offices and suites may be shifted to staggered on-campus and telework schedules.
  9. All indoor food services and coffee shops have been converted to “grab and go,” and the opening of Flavors Restaurant (Wake Tech’s Culinary Arts lab) is postponed until further notice.
  10. We have suspended the renting of Wake Tech facilities to outside groups until the end of fall semester to prevent large groups of people in our conference centers or other gathering spots. Our large, planned events such as facility ribbon cuttings have also been postponed until spring semester.

Wake Tech is not requiring but does highly encourage vaccination for staff, faculty, and students to help us all move past the risks and restrictions of COVID-19. To that end, we will be sponsoring vaccination opportunities throughout the semester such as the Pop-Up event taking place at the Beltline Education Center this Wednesday, Sept. 1.

The college also encourages faculty, staff and students to be mindful of other health and safety recommendations, including frequent hand washing. Anyone who forgets a mask can pick up a disposable mask at campus welcome desks, cashiers offices and libraries. Students who feel sick should not come to campus, but should seek medical care and contact their instructor.

Employees or students who test positive or have come in contact with the coronavirus, either directly or indirectly, should email [email protected] and follow these important protocols.

Wake Tech has been responsibly monitoring COVID-19 developments on a daily basis and has been following the guidance of health officials since the outset of the pandemic. We will continue to adjust our health and safety protocols as events warrant.

Student Services

Wake Tech has established a Virtual Support Center for students, which is the best and safest way for students and prospective students to receive services such as admissions, financial aid, registration and records, advising, veterans services, career and employment resources, and wellness counseling.

Appointments and virtual assistance are available in advising, admissions, financial aid, and registration and records from 8:00 a.m. to 8:00 p.m. Monday through Thursday and 8:00 a.m. to 5:00 p.m. Friday. All other departments have virtual appointments available at least one evening a week; check the Virtual Support Center for these days and times in each department. Students and visitors can also receive services on campus in all departments from 8 am to 5 pm Monday through Friday. 

Students are encouraged to pay their bill online, but for those who prefer to pay in person, the Cashier’s Offices on the Southern Wake, Scott Northern Wake, RTP and Perry Health Sciences Campuses are open Monday through Friday from 8:00 a.m. – 5:00 p.m.  Online bill payment is easy and convenient on Self Service or the Wake Tech mobile app. Mail-in payments are also accepted.

Normal bookstore hours for each campus are as follows:

  • Southern Wake Campus
      Monday - Thursday: 8:30 a.m. to 5:00 p.m.
      Friday: 8:30 a.m. to 2:00 p.m.
  • Scott Northern Wake Campus
      Monday - Thursday: 8:30 a.m. to 5:00 p.m.
      Friday: 8:30 a.m. to 2:00 p.m.
  • Perry Health Sciences Campus
      Monday - Thursday: 8:30 a.m. to 5:00 p.m.
      Friday: Closed
  • RTP Campus
      Online only

Please visit bookstore.waketech.edu and click on “contact us” for the most up-to-date hours of operation for each location.

Coffee shops, food counters, and vending machines are “Grab & Go” and food trucks are operational. More outdoor seating is available for students to enjoy snacks and drinks outdoors only.

Academic Resources

In an effort to provide all Wake Tech students with the academic services and resources needed to support their learning and success, the college will continue offering limited in-person and remote access to tutoring support through its Individualized Learning Center, reference and research support through its Libraries, and online learning and online teaching support through its eLearning and Instructional Design department. While most academic support needs can be met through a web meeting, email, or phone, limited in-person assistance by appointment is available to help with specific special cases.  To make an appointment, follow the links above or visit the Virtual Support Center.

Technology Support

Wake Tech is committed to providing students with the online technology and resources they need for academic success in an online environment. As a nationally-recognized leader in online education, Wake Tech offers unparalleled e-learning and technology support to help students reach their goals and advance up the educational ladder into local employment and economic opportunities.

ITS Help Desk

The college’s ITS Help Desk offers support for students and employees Monday through Friday, 7:00 a.m. – 8:00 p.m.

There are several ways connect with the Help Desk:

Walk-in support is available as follows:

  • Southern Wake Campus
    Building B, Room 130 – Monday through Thursday, 7:00 a.m. - 6:00 p.m,
    Friday, 8:00 a.m. - 5:00 p.m.
  • Scott Northern Wake Campus
    Building H, Room 151 – Monday through Friday, 8:00 a.m. - 1:00 p.m.
  • Perry Health Sciences Campus
    Building A, Room 120, Monday, Wednesday, Friday, 8:00 a.m. - noon
  • RTP Campus
    RT-1, Room 115, Tuesday through Thursday, 8:00 a.m. - noon