Service Industry Training

From notary services to craft brewing, event planning to veterinary services, Wake Tech can provide the training you need to get a job in an array of service industries.

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Navigating Customer EncountersSEF-3001HE1
This training incorporates concepts and scenarios to challenging situations. Participants will learn their role in creating positive, successful customer experiences, by learning to listen, defuse and resolve situations. Additionally, participants learn, explore and practice...
Optician Certification TrainingSEF-3001AEG
Opticians are in great demand in the job market, and the need for eye care professionals is always growing. This course provides the knowledge and skills needed for entry-level work as an optician – and prepares participants for certification by the American Board of Opticia...
Path to Becoming a Travel AdvisorHOS-3070A3
Do you love to travel? Would you like to become a part of the multi-billion-dollar travel industry? This course will guide you, step by step, to becoming a travel advisor, a career that requires expertise, interpersonal skills, and dedication. You'll learn about the industry...
Professional Dog GroomingANS-3100B2
Turn your love for animals into a successful pet grooming business! This course provides the basics of grooming as well as hands-on experience in professional retail pet care. You will work with dogs under the supervision of an experienced groomer and learn basic anatomy, co...
Secrets of the CatererSEF-3001IE
Catering is a business that has become very popular, especially for those who love to cook and plan parties. From weddings, to showers, to business parties, catering is a home-based business that gives the caterer an exciting and creative career. In this introductory course,...
Sensory Analysis Training for the Brewing IndustryISC-3600A2
Calibrate your palate and become a Level 2 Certified Cicerone! Sensory analysis is an essential function for brewers and servers. Students will learn how to keep, serve, evaluate, and pair different styles of beer through group sessions, including tasting tests, to improve t...
ServSafe SpanishSEF-3001V3
Aprende los principios de seguridad y sanidad en la industria del servicio de alimentos. El objetivo de este curso de dos días es capacitar a los profesionales en esta rama enfocándonos en los conceptos básicos de ServSafe® que cumple con el requisito de NC persona a cargo (...
Special Event PlanningSEF-3001C3
Make your next event extraordinary by learning to plan professional and polished events for any occasion. Discover how to prepare budgets, design programs and invitations, and select music. Tap into your creativity when choosing food and flowers. Learn the latest scheduling...
Stock and Options Trading for BeginnersSEF-3001MH2
In the information age, investing and trading in stocks and options is a part of life - as routine as using computers for daily transactions. This interactive course provides an overview of financial markets to help consumers understand business news on TV or online, and all...
Veterinary AssistantSEF-3001ANG
Do you love animals? Have you ever thought about a career as a veterinary assistant? This intensive course will provide the information you need to become a productive member of a veterinary team. The course is designed for people who want to work as veterinary assistants at...
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