Service Industry Training


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Accelerated Hospitality Online (Hotel & Lodging Certification)HOS-4040C3
Earn an industry-recognized credential in hospitality! This online course offers an in-depth look at the hospitality industry and provides the skills you need to excel in this exciting career field. Get an overview of operational areas, the latest technological tools, the se...
Activity Coordinator for Long Term CareHSE-3264A4
The NC Division of Facility services requires activity coordinators in adult care homes and nursing facilities to complete at least 50 hours of training in an approved course. In addition, activity coordinators in nursing facilities and adult care homes must complete at leas...
Barista & Cafe TrainingHOS-4010G3
From the rookie home brewer to the seasoned coffee shop veteran, and everyone in-between will experience the world of Coffee in this class. This course will provide insight and hands-on training to enhance your knowledge and bring fun to the coffee experience. Topics covered...
Becoming a Dog TrainerANS-3500A2
Learn about the foundations of dog training. Discover theory, training psychology, and behavior modification techniques. Experience hands-on learning with a variety of breeds and temperaments. Learn how to identify the importance of dog body language, play styles, socializat...
Beginner's Baking and Pastry ArtsHOS-3075C3
Start your career in the hospitality industry with this introductory baking and pastry arts course. Learn the science, techniques and trends of baking from scratch. Discover the basic principles on how to prepare quick breads, basic leavened breads, cakes, cookies, custards,...
Beginning Artisan Bread BakingHOS-3075D3
Would you like to have a career in the food service industry – making bread? This hands-on course will help you get there! You'll learn how to turn flour, water, salt, and yeast into dough that bakes properly and results in a perfect crust and crumb. You'll learn processes a...
Career Pathway for Meeting and Event PlannersHRD-3004BK2
Do you enjoy pulling off a great party or event? Do you like to be a part of putting the pieces together to make the "magic" happen? If so, then come explore a career in meeting and event planning! Learn about the technical skills and professional qualities needed to become...
Career Readiness for the Customer Service IndustryHRD-3004AT2
The ability to communicate and adjust to any customer's personality can make you an invaluable employee. This course introduces the many career opportunities available in customer service and covers concepts needed at the entry level: listening techniques, verbal and nonver...
Career Readiness Skills for the Real Estate BrokerHRD-3004BV2
The real estate industry is far-reaching and encompasses everything from buying and selling homes, securing financing to appraisals and inspections. Explore how to become a real estate broker; learn about the skill-sets and interpersonal characteristics required for a succes...
Certificate in Brain HealthSEF-7997E
In this innovative certificate program, you'll gain insights into the amazing brain and learn how you can support brain health. The remarkable brain receives information through the five senses – sight, smell, touch, taste, and hearing. It is affected by virtually every aspe...
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