2.1  INSTRUCTIONAL SERVICES

Wake Tech Libraries follow the Association of Research and College Libraries (ACRL) Information Literacy Competency Standards for Higher Education. Information literacy is a key component of, and contributor to, lifelong learning. Information literacy competency extends learning beyond formal classroom settings. It provides practice with self-directed investigations as individuals move into internships, first professional positions and increasing responsibilities in all arenas of life.

Wake Tech Libraries offer tours and instructional classes on the use of library resources: print materials, electronic databases and virtual reference services. Classes can be conducted in the library, in a classroom or a virtual setting. Librarians are available to design and teach instruction sessions tailored to fit the specific research and curricular needs of the students, as well as workshop and training needs for faculty and staff. Sessions include the following:

• Guided hands-on practice with information technology
• Electronic database/online virtual reference searching demonstrations
• Search strategy workshops for faculty, staff and students

To schedule library instruction, complete the Instruction Request form on the Libraries' website.

• At least one week's notice is preferred before the requested class and/or workshop date(s).
   
• There will be only one class scheduled in the library at any given time.
   
• The instructor or a colleague should accompany the class for scheduled library instruction sessions.
   
• Library instruction sessions are not scheduled until the instructor receives an appointment confirmation via email from the librarian assigned to the class.
   
• Faculty, staff, students and other library users can request one-on-one tutorials to the libraries' electronic databases, virtual reference services and/or a general tour of the library.
   
• Research Guides are available for most subjects. Research Guides are lists of tools and resources compiled by librarians to help students conduct scholarly research.
   
• Wake Tech libraries will not reserve computer labs for student research.

Instructors teaching classes at community locations who would like library instruction can request a librarian to come to an off-campus site. They also can bring their class(es) to any campus library, schedule online instruction or request an information literacy Research Guide (available in electronic format).

2.2 LIBRARY SPACES 

The library provides a variety of spaces for students. Spaces vary by campus but may include group study rooms, silent areas and individual study rooms.

2.3  PRINTER/COPIER SERVICES 

Print and copy services are available at each library. The libraries comply with and support the Copyright Law of the United States (Title 17, U.S. Code), which permits photocopies or other reproductions of copyright materials. Copies of these restrictions are available at the library and posted near copy machines.

2.4  INTERLIBRARY LOANS  

Materials not available in the Wake Tech Libraries may be available from other libraries through our Interlibrary Loan Service. Library account holders may request books from libraries in the North Carolina Community College System. Wake Tech Libraries has signed a library cooperative agreement with libraries that make up the Community College Libraries in North Carolina Consortium (CCLINC). The college also follows established CCLINC Interlibrary Loan policies. Community borrowers may request interlibrary loan services only from within the Wake Tech Libraries.

Cooperating Raleigh Colleges (CRC) is a consortium that promotes resource sharing among higher education institutions in Raleigh. Current students may request books from CRC Member Libraries. Students should visit their Wake Tech Library to request CRC borrowing privileges.

2.5  RESERVES 

In-house Reserves
In order to assure access to select materials, the library will, at the instructor's request, place books, audiovisual items and any other materials on reserve. Reserves are kept at the Circulation Desk and are available to students, faculty and staff library users. The length of time materials are available is determined by the instructor.

Faculty Reserve Process
The instructor must establish a library account before placing items on reserve. A reserve request form must be completed listing items on reserve and time limits materials are available. Instructors are asked to submit the request form at least three working days before sending students to use the materials. In accordance with copyright laws, items placed on reserve will be removed at the end of each semester. They will either be returned to the library collection or to faculty (personal copies), unless otherwise indicated on another signed reserve request form.