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  • Certification Opportunities
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Frequently Asked Questions

Certificate programs are designed to provide training that matches current industry standards. As those standards change (usually yearly), program requirements change. For that reason, certificates should be completed in one year, if possible.

You are allowed to miss 10% of total class time for emergencies. As soon as you know that you will miss a class, contact your instructor to get assignments. Consult Blackboard and the course syllabus for specific rules. If you are going to miss a scheduled exam, you must take the exam before the scheduled date.

While many classes provide lab time, most students find it necessary to spend additional time outside class to complete assignments. Remember, you are developing computer skills, and skills require practice to master.

The general rule is one to two hours of studying outside of class for each hour spent in class.

Each campus has an Open Computer Lab available for student use.


The first day of class will include the following:  

  • Instructor's name, office hours, phone number and email address
  • Course goals and objectives
  • Attendance policy and other classroom policies
  • Procedure for making up missed classes and tests
  • Textbook chapters that will be covered
  • Types of tests, quizzes and projects that will be given and when  
  • How final grades are calculated
  • Supplies needed

You also may be required to take a pre-test.


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9101 Fayetteville Road, Raleigh, NC 27603
919-866-5000
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