Course Offerings

Introduction to Pharmacy - Pharmacy Technician

Course ID: PHM-3250E3
Overview
Course Outline
Requirements
Intended Audience
More Details

This course introduces pharmacy practice and the technician's role in a variety of pharmacy settings. Topics include medical terminology and abbreviations, drug delivery systems, law and ethics, prescription and medication orders, and the health care system. Upon completion, you should be able to explain the role of pharmacy technicians, read and interpret drug orders, describe quality assurance, and utilize pharmacy references. Completion of this course does not meet the eligibility requirements to take the national certification exam administered by PTCB.

Course Objectives

o Demonstrate ethical conduct. (ASHP 1.1)
o Present an image appropriate for the profession of pharmacy in appearance and behavior. (ASHP 1.2)
o Demonstrate active and engaged listening skills. (ASHP 1.3)
o Communicate clearly and effectively, both verbally and in writing. (ASHP 1.4)
o Demonstrate a respectful and professional attitude when interacting with diverse patient populations, colleagues, and professionals. (ASHP 1.5)
o Apply interpersonal skills, including negotiation skills, conflict resolution, customer service, and teamwork. (ASHP 1.7)
o Demonstrate capability to manage or supervise pharmacy technicians in matters such as conflict resolution, teamwork, and customer service. (ASHP 1.9)
o Apply supervisory skills related to human resource policies and procedures. (ASHP 1.11)
o Demonstrate the ability to effectively and professionally communicate with other healthcare professionals, payors and other individuals necessary to serve the needs of patients and practice. (ASHP 1.12)
o Explain the importance of maintaining competency through continuing education and continuing professional development. (ASHP 2.1)
o Demonstrate ability to maintain confidentiality of patient information, and understand applicable state and federal laws. (ASHP 2.2)
o Describe the pharmacy technician's role, pharmacist's role, and other occupations in the healthcare environment. (ASHP 2.3)
o Describe wellness promotion and disease prevention concepts. (ASHP 2.4)
o Demonstrate basic knowledge of anatomy, physiology and pharmacology, and medical terminology relevant to the pharmacy technician's role. (ASHP 2.5)
o Describe further knowledge and skills required for achieving advanced competencies. (ASHP 2.10)
o Support wellness promotion and disease prevention programs. (ASHP 2.11)
o Maintain pharmacy facilities and equipment. (ASHP 3.8)
o Describe Food and Drug Administration product tracking, tracing and handling requirements. (ASHP 3.10)
o Explain the Pharmacists' Patient Care Process and describe the role of the pharmacy technician in the patient care process. (ASHP 4.1)
o Apply patient- and medication-safety practices in aspects of the pharmacy technician's roles. (ASHP 4.2)
o Explain basic safety and emergency preparedness procedures applicable to pharmacy services. (ASHP 4.4)
o Assist pharmacist in the medication reconciliation process. (ASHP 4.5)
o Verify measurements, preparation, and/or packaging of medications produced by other healthcare professionals. (ASHP 4.9)
o Describe and apply state and federal laws pertaining to processing, handling and dispensing of medications including controlled substances. (ASHP 5.1)
o Describe state and federal laws and regulations pertaining to pharmacy technicians. (ASHP 5.2)
o Explain that differences exist between states regarding state regulations, pertaining to pharmacy technicians, and the processing, handling and dispensing of medications. (ASHP 5.3)
o Describe the process and responsibilities required to obtain and maintain registration and/or licensure to work as a pharmacy technician. (ASHP 5.4)
o Describe pharmacy compliance with professional standards and relevant legal, regulatory, formulary, contractual, and safety requirements. (ASHP 5.5)
o Describe Occupational Safety and Health Administration (OSHA), National Institute of Occupational Safety and Health (NIOSH), and United States Pharmacopeia (USP) requirements for prevention and treatment of exposure to hazardous substances (e.g., risk assessment, personal protective equipment, eyewash, spill kit). (ASHP 5.6)
o Participate in pharmacy compliance with professional standards and relevant legal, regulatory, formulary, contractual, and safety requirements. (ASHP 5.9)

Outline of Instruction

The Professional Pharmacy Technician

Pharmacy, Laws, Regulations, and Ethics

Information

Technology

Prescriptions

Routes & Formulations

Duties of Community Pharmacy Technicians

Duties of Hospital Pharmacy Technicians

Other Environments

Final Assessment

Contact Hours

CEUs

Industry Standard, State or National Certification

Certification

None

Website

None

Certification Learning Outcomes/Requirements

CE or CU Articulation

Pharmacy Technology; PHM 110

Prerequisites

None

Learning Supplies Needed

• The Pharmacy Technician 7e & PT Workbook 7e (TH Bundle - Pharm Tech Textbook and Workbook) (All Digital) ISBN: 9781640433915

• Computer and Internet access

Clinical Site/Special Facilities

None

Requirements for Successful Completion

90% attendance
o Course Workload: You will be expected to read text assignments and complete all assignments. You are expected to log in to all courses every day to Blackboard to review all announcements and assignments. You should check college email daily. It is suggested that you connect college email to your cell phone so that you receive timely information from your instructor(s).
o Technical Skill Level Required: You should be able to use a computer and calculator. With the computer, you should be able to work with Microsoft Word, Excel and PowerPoint, Blackboard and Web Advisor and should be able to complete research on the Internet.
o Open Communication statement: Open and honest dialogue, feedback, and active listening, flowing in all directions, is valued and encouraged.