College Remains Closed Wednesday

All Wake Tech campuses remain closed Wednesday, January 28, 2026, because of continued icy conditions. Students taking in-person classes should check with their instructors for more information. Online classes continue as scheduled. Many Wake Tech services, including Admissions and Academic Advising, are available virtually at virtualsupport.waketech.edu. Wake Tech employees who can work remotely should do so.

College Administration

Institutional Effectiveness

Institutional Effectiveness (IE) collaborates with faculty, staff, administrators and external partners to continuously improve the educational and career opportunities for Wake Tech students and the community in support of the college's mission and goals.

IE researches, develops and leads strategic and innovative initiatives to improve student outcomes and ensures institutional quality and compliance with federal and state law and accreditation standards.

IE's activities are grounded in the following values:

  • Integrity
  • Innovation
  • Curiosity
  • Objectivity
  • Transparency
  • Discretion
  • Accuracy
  • Reliability

Staff

Rachel Madsen

Dr. Rachel Madsen

Executive Director

~ Contact Info ~

Southern Wake Campus
Montague Hall - 318D

919-866-5514 (office)

Marnie Arkenberg

Dr. Marnie Arkenberg

Director of Academic Assessment

~ Contact Info ~

Southern Wake Campus
Montague Hall - 318C

919-866-6135 (office)

Beverly House

Beverly House

Project and Administrative Services Coordinator

~ Contact Info ~

Southern Wake Campus
Montague Hall - 318-1

919-866-5293 (office)

Firooz Jahani

Firooz Jahani

Research Analyst

~ Contact Info ~

Southern Wake Campus
Montague Hall - 318G

919-866-5575 (office)

Anna Jones

Dr. Anna E. Jones

Director of Accreditation and Compliance

~ Contact Info ~

Southern Wake Campus
Montague Hall - 318H

919-866-5232 (office)

Anna McAdams

Anna McAdams

Perkins Grant Administration Director

~ Contact Info ~

Scott Northern Wake Campus
Building D - 355

919-866-5016 (office)

Samantha Schloesser

Samantha Schloesser

Strategic Project Manager

~ Contact Info ~

Southern Wake Campus
Montague Hall - 318B

919-866-5983 (office)

John Smith

Dr. John Smith

Senior Research Analyst

~ Contact Info ~

Southern Wake Campus
Montague Hall - 318F

919-866-5018 (office)