Effectiveness and Innovation

Wake Tech's Effectiveness and Innovation Service Area (E&I) supports the college's mission by applying improvement, innovation and transformation strategies and practices to increase stakeholder access to and success with high-quality programs, services and products.

E&I works to achieve the following goals, with a vision of universal access to high-quality, 21st-century education and training for everyone in the community:

  • Developing and supporting projects, grants and people
  • Improving processes
  • Researching and designing programs, services and products. 

Strategies and practices

E&I focuses on promising strategies and practices, including those related to the following:

Effectiveness
Innovation
Veterans
Accessibility
Applied benchmarking/SAIL
Benefits certification
Accreditation
Disruption
Community/corporate support
Advisory committee development
Entrepreneurship
Donor-sponsored events
Assessment
Future Forward College
Orientation
Compliance
Grant development
Program development
Cost reduction
Online education
Support services
Performance
Partnership development
Veterans Resource Center
Planning
Reform
 
Process optimization
Revenue generation
 
Reporting
Special projects
 
Research
Sustainable practices