Effectiveness and Innovation


Universal access to high-quality 21st-century education and training for everyone in our community AND each one successful.


The purpose of Wake Tech’s Effectiveness and Innovation Service Area is to support the college’s mission through the application of improvement, innovation, and transformation strategies and practices, targeted at increasing stakeholder access to and success with high-quality programs, services, and products.


The Effectiveness and Innovation (E&I) Service Area operationalizes its purpose through the following goals: 

  • Developing and supporting projects, grants, and people;
  • Improving processes;
  • Researching and designing programs, services, and products. 

Strategies and Practices

To this end, E&I will focus on promising strategies and practices, including those related to

Accessibility Applied Benchmarking/SAIL Benefits Certification
Accreditation Disruption Community/Corporate Support
Advisory Committee Development Entrepreneurship Donor-Sponsored Events
Assessment Future Forward College Orientation
Compliance Grant Development Program Development
Cost Reduction Online Education Support Services
Performance Partnership Development Veterans Resource Center
Planning Reform  
Process Optimization Revenue Generation  
Reporting Special Projects  
Research Sustainable Practices