Test won’t load? Document won’t open? If you have a technical problem in an online course, call the Blackboard Help Desk at 919-866-700 Monday through Friday 8 a.m. to 8 p.m. or email [email protected].
For assistance after hours or on weekends, call Blackboard Student Services toll-free at 866-471-4252 or check out its online resources.
NOTE: If you are experiencing login issues, first try resetting your password by visiting Wake Tech's password portal. As an extra layer of protection, student passwords expire every 120 days. Most login issues are due to passwords expiring. By resetting your password using the portal, you may be able to resolve your login issues without having to wait for assistance.